On Call Banquet Server

Benchmark Hospitality at DU; Saint Michaels (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team at a luxury resort on the Eastern Shore. This role offers the chance to provide exceptional service while working in a supportive environment that values growth and teamwork. As part of a diverse crew, you will have the opportunity to engage with guests and create memorable experiences in a beautiful setting. Enjoy unique perks and benefits that enhance your career and personal life, making this an exciting opportunity for those passionate about hospitality.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• Ability to communicate food and beverage information to guests.
• Ability to work without direct supervision and prioritize tasks.

Responsibilities

• Serve guests efficiently and courteously, ensuring high-quality service.
• Maintain knowledge of menu and hotel facilities to assist guests.

Skills

Communication Skills

Attention to Detail

Flexibility

Teamwork

Education

High School Diploma or GED

Job description

Opening Post Information* : Posted Date 1 week ago (4/25/2025 6:21 PM)

Opening ID 2025-54711

# of Openings 4

Job Locations US-MD-St. Michaels

Department (Portal Searching) Banquets

Position Type (Portal Searching) On Call

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

We invite you to become part of our Crew at one of the most desirable destinations on the Eastern Shore, Inn at Perry Cabin.

A historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities.

As a member of our Crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin!

For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com

At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

Description

POSITION SUMMARY - $4.25 + Tip credits

Serve guests in a professional, efficient and courteous manner. Prepares specified areas for food and beverage service according to company standards, including, but not limited to, guest rooms, conference rooms, buffets, & dining rooms, in an agreed upon time frame.

ESSENTIAL JOB FUNCTIONS

• Maintains general knowledge of:
• Menu
• Wine List
• All hotel facilities/services, enabling server to respond to guest inquiries appropriately.
• Provide the absolute highest quality of food, beverage, atmosphere and service.
• Quickly address, resolve and report any complaints or negatives situations so guests involved will leave having a positive experience overall and will return again.
• Complete side work promptly and in accordance to standards
• Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage.
• Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates.
• Assists other associates with their job functions to ensure optimum service to guests.
• Fosters and promotes a cooperative working climate, maximizing productivity and employee morale.
• Performs all job functions, special projects, and tasks as assigned.

SUPERVISORY RESPONSIBILITIES

• None

SKILLS

• Ability to communicate information regarding food and beverage to guests.
• Ability to work without direct supervision.
• Ability to ensure confidentiality of guest and hotel.
• Ability to focus attention to details.
• Ability to prioritize and organize work.
• Ability to maintain a flexible schedule according to the needs of the position and the demands of the business.

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

• Flip charts, tables, carts, racks, banquet china, glassware, flatware and silverware

Physical & Mental Requirements

• Regularly required to stand for long periods of time, walk, talk and hear; frequently required to use hands to finger, handle, feel; frequently required to reach with hands and arms above head; frequently required to sit, balance, stoop, kneel and crouch. Requires manual dexterity sufficient to handle glasses, plates, silverware, etc. Requires normal range of hearing and vision.
• Must be able to lift at least 35 pounds and push, pull, and move equipment, supplies, etc., in excess of 150 pounds.
• Entirety of property—exposure to direct sunlight, high humidity and/or steam, moisture; extremes of heat and cold, noise, grease, cleaning and polishing agents; potentially slippery floors; and other environmental exposures.
• The work environment may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Qualifications

JOB REQUIREMENTS

• Education & Experience
  • High school diploma or GED preferred.

Compensation Range

The compensation for this position is $4.25/Hr. - $4.25/Hr. based on qualifications and experience.

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