On Call Banquet Server

HEI Hotels & Resorts; Annapolis (MD); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking enthusiastic banquet staff to create memorable experiences for guests. In this role, you will assist in setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction. With a commitment to a family-friendly environment and a culture that values diversity, this position offers a unique opportunity to be part of a dynamic team. Enjoy competitive compensation, comprehensive benefits, and the chance to grow within a supportive workplace. If you are passionate about hospitality and eager to contribute to a welcoming atmosphere, apply today!

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

Pet insurance

Life insurance

Disability plans

401(k) with matching

Employee discounts

DailyPay access

Qualifications

• Hotel experience preferred.
• Good communication skills with guests.
• Ability to remember and promote menu items.

Responsibilities

• Set up banquet room as instructed by Supervisor.
• Greet guests and respond to requests in a friendly manner.
• Serve food and beverages according to Supervisor’s instructions.

Skills

Good communication skills

Team player

Basic knowledge of food and beverage service

Ability to transport up to 30 lbs

Effective verbal and written communication skills

Job description

5 days ago Be among the first 25 applicants

About Us
The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guests to visit, enjoy, and stay awhile. By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates. We offer highly competitive compensation, benefits, paid time off programs, and Daily pay. Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun. Apply today to learn more about becoming part of our team!

Don't meet every single requirement of this job? At HEI, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to still send in your information. You may be the perfect candidate for this or other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Overview
Assist Banquet Manager in serving guests during banquet functions to ensure a positive guest experience.

Responsibilities

1. Set up banquet room as instructed by Supervisor, including linen, serviceware, and glassware.
2. Attend roll call meetings before events to learn function details, including guest and hotel expectations.
3. Greet guests and respond to requests in a friendly and courteous manner.
4. Serve food and beverages according to Supervisor’s instructions to ensure consistency. Promptly remove dishes as guests complete each course or at the end of the meal or function.
5. Abide by all State, Federal, and Corporate requirements related to serving alcoholic beverages.
6. Replenish beverages as necessary and check with guests for overall satisfaction.
7. After the banquet, reset the room according to Supervisor’s specifications for the next event.
8. Comply with attendance rules and be available to work regularly.
9. Perform any other job-related duties as assigned.

Qualifications

• Hotel experience preferred.
• Good communication skills with guests.
• Willing to assist co-workers and be a team player, with or without reasonable accommodation.
• Basic knowledge of food and beverage service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and serviceware.
• Ability to understand and follow written product instructions for safety.
• Ability to remember, recite, and promote menu items.
• Ability to transport up to 30 lbs. through a crowded room and operate beverage equipment.
• Ability to stand for long periods, with or without reasonable accommodation.
• Effective verbal and written communication skills; adaptable to different audiences.

Benefits

HEI Hotels and Resorts offers a comprehensive benefits program including medical, dental, vision insurance, paid time off, pet insurance, life insurance, disability plans, 401(k) with matching, and employee discounts. We partner with DailyPay to give associates access to earnings when needed. HEI is an equal opportunity employer, valuing diversity and inclusion, and complies with relevant fair chance laws.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality