On-Call Banquet Server

Makeready; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

The Joseph, a Luxury Collection Hotel, Nashville, is seeking polished on-call banquet servers to join the Food & Beverage team. In a fast-paced luxury setting, you will support weddings, corporate events, galas, and private dinners with attentive service.

This on-call role requires flexibility for evenings, weekends, holidays, and varying shifts. Prior banquet or hospitality experience and a professional appearance are preferred, with a strong focus on guest satisfaction and teamwork.

Qualifications

• Previous banquet, restaurant, catering, or hospitality experience preferred.
• Luxury hotel or upscale event experience is a plus.
• Strong guest service and communication skills.
• Professional appearance and attention to detail.
• Able to stand, walk for extended periods, and lift at least light equipment.
• Available for an on-call schedule including evenings, weekends, and holidays.

Responsibilities

• Provide warm, polished service consistent with standards.
• Set up banquet rooms and event spaces per BEOs.
• Prepare tables, chairs, linens, and service stations.
• Welcome guests and provide personalized service.
• Serve plated meals, buffets, and beverages per event specs.
• Maintain knowledge of menu items and event details.
• Clear and reset spaces; assist with breakdown after events.
• Communicate with Banquet Captains and culinary teams to ensure seamless execution.
• Follow all food safety and hotel safety procedures.

Skills

Banquet service

Guest service

Teamwork

Professional appearance

Flexibility

Alcohol service

Communication skills

Job description

ON-CALL BANQUET SERVER

The Joseph, a Luxury Collection Hotel, Nashville

About The Joseph

The Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, it offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly. The Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined.

Position Overview

The Joseph is seeking polished, energetic, and hospitality-driven On-Call Banquet Servers to join our exceptional Food & Beverage team.

As an On-Call Banquet Server, you will help create memorable experiences for our guests during weddings, corporate meetings, galas, receptions, private dinners, and other special events. This position is ideal for someone who thrives in a fast-paced luxury hospitality environment, enjoys working as part of a team, and takes pride in delivering attentive and gracious service. This is an on-call position, with scheduling based on hotel and event business levels. Availability for evenings, weekends, holidays, and varying shifts is essential.

What You’ll Do

• Provide warm, polished, and attentive service consistent with The Joseph, Marriott Luxury Collection, and Forbes Travel Guide service standards
• Set up banquet rooms and event spaces according to banquet event orders (BEOs), diagrams, and established service standards
• Prepare tables, chairs, linens, place settings, glassware, silverware, buffets, and service stations
• Welcome guests and provide professional, personalized service throughout each event
• Serve plated meals, buffets, receptions, beverages, and other food and beverage offerings according to event specifications
• Anticipate guest needs and respond promptly and graciously to requests
• Maintain knowledge of menu items, ingredients, beverages, and event details
• Clear tables and maintain the cleanliness and presentation of banquet and event spaces throughout service
• Assist with resetting and breaking down event spaces at the conclusion of functions
• Communicate effectively with Banquet Captains, Culinary, Stewarding, and fellow team members to ensure seamless execution
• Follow all food safety, sanitation, alcohol service, and hotel safety procedures
• Handle banquet equipment, china, glassware, linens, and other hotel property with care
• Demonstrate flexibility and teamwork when event schedules, guest counts, or operational needs change
• Perform additional duties as needed to support successful events and the overall operation

What We’re Looking For

• Previous banquet, restaurant, catering, or hospitality experience preferred
• Luxury hotel, fine-dining, or upscale event experience is a plus
• Strong guest service and communication skills
• Professional appearance, demeanor, and attention to detail
• Ability to work efficiently while maintaining composure and gracious hospitality
• Strong teamwork and willingness to assist wherever needed
• Ability to follow detailed instructions, BEOs, and established service standards
• Ability to stand and walk for extended periods and safely lift, carry, and transport banquet equipment, trays, tables, chairs, and service items as required
• Must be available to work a flexible on-call schedule, including early mornings, evenings, weekends, holidays, and late-night events based on business needs
• Must meet applicable requirements for serving alcoholic beverages

Why Join The Joseph?

At The Joseph, banquet service is about more than serving a meal—it is about creating an experience. From an intimate executive dinner to an elegant wedding celebration, our Banquet team plays an essential role in delivering the thoughtful, personalized hospitality our guests expect. As part of our team, you will have the opportunity to work in a sophisticated luxury environment, collaborate with talented hospitality professionals, and contribute to some of Nashville's most memorable events.

Equal Employment Opportunity

Makeready LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and team members without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.