On-Call Banquet Server

Hyatt Hotels Corporation; Miami (FL); On-site; USD 17,000 - 34,000; Full time

Job summary

Andaz Miami Beach Resort & Spa is now recruiting a Banquets Server to join our team. Event servers handle food and beverage service at hotel banquet functions, ensuring the space is visually appealing and presenting the menu to guests.

The position requires a high school diploma or relevant training, with at least 1 year in food & beverage or customer service. Flexible schedule including weekends and holidays is required; hotel experience is preferred.

Qualifications

• High school diploma or certificate in relevant training.
• At least 1 year experience in food & beverage or customer service; hotel experience preferred.
• Must have physical stamina to lift moderate weight; stand and walk for extended periods.
• Positive attitude and ability to work under pressure with cooks and staff.

Responsibilities

• Set up event room as requested, including glassware, service ware, and linen.
• Attend pre-shift to learn function particulars and guest expectations.
• Greet guests and respond to requests in a courteous, friendly manner.
• Serve beverages and food in order, maintaining consistency with supervisor.
• Remove dishes promptly as guests finish meals.
• Adhere to all laws and corporate policies for serving alcohol.
• Replenish beverages and check guest satisfaction.
• Maintain cleanliness of the event space and proper waste disposal.

Skills

Guest relations

Etiquette

Positive attitude

Flexibility

Teamwork

Education

High school diploma

Certificate in relevant training

Job description

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is now recruiting a Banquets Server to join our team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. fashion.

Position Summary

Event servers are responsible for food and drink service at hotel banquet functions. They make sure function space visually appealing and present the menu offering for the event. This may include linen and table setting, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment.

Position Responsibilities/ Essential Functions

• Set up event room as requested by the supervisor to include glassware, service ware, linen.


• Attend pre-shift before events begin in order to learn function particulars, including hotel and guest expectations


• Greet and welcome guests and respond to their requests in a courteous and friendly manner.


• Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet


• Quickly remove dishes as guests finish each meal at the end of each meal or function


• Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages


• Replenish beverages when necessary, and check with guests to make sure they are satisfied


• Maintain cleanliness of the event space throughout the function, including waste disposal and ensuring surfaces are clean.


• Ensure ell equipment and supplies are properly handled and returned to designated storage areas.


• After the function, reset event room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions


• Perform other related functions that may be assigned.

Qualifications

Event Services - Server Requirements and Qualifications

• High school diploma and/or certificate in relevant training.


• Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette


• A minimum of one (1) year experience in food and beverage preparation or customer service is preferred. Hotel experience is preferred.


• Must have physical stamina to lift moderate amounts of weight;


• Ability to walk, bend, and stand for extended periods.


• A positive attitude and ability work well under pressure with cooks and other staff.


• A valid food badge


• Refined verbal communication skills;


• Ability to work a flexible schedule; weekends, holidays, overnight shifts


• Well-groomed, professional appearance.

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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