Banquets Manager

Hyatt Hotels Corporation; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Free room nights

Medical, dental, vision insurance

401K with company match

Free parking

Paid time off

Job summary

Andaz Miami Beach Resort & Spa is seeking a Banquets Manager to lead a team in delivering elegant, seamless banquet experiences. You will partner with the Executive Chef and F&B leadership to drive revenues while controlling costs, and you will recruit, train, and mentor staff to maintain exceptional guest service.

In this role, you will manage scheduling, forecasting, inventory, and payroll for the Banquets Department, ensuring operational excellence across events and guest interactions at our

Qualifications

• Minimum 3 years Banquet Manager experience.
• 5 years of Food & Beverage experience.
• Experience in the luxury hospitality industry.
• Extensive wine knowledge.
• Knowledge of food and cooking methods.
• Strong organization and supervisory skills.
• Advanced verbal and written communication skills with diverse stakeholders.

Responsibilities

• Oversee Banquets team and support staff to create memorable food and beverage experiences.
• Schedule, plan, forecast, and manage inventory, labor, and expenses.
• Collaborate with Executive Chef and Director of F&B on revenue growth and cost savings.
• Hire and develop team, and oversee payroll for the Banquets Department.
• Ensure service excellence, mentor staff, and engage guests daily.
• Address service issues and follow up on reviews post-departure.

Skills

Banquet management

Food & Beverage

Luxury hospitality

Wine knowledge

Food & cooking methods

Organization & supervisory

Verbal & written communication

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is recruiting a Banquet Manager to join the hotel's team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks.

Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space,

About the Role

As the Banquets Manager, you will oversee a team of colleagues in Banquets by supporting them to make lasting food and beverage memories for our guests.

• The Banquets Manager works side-by-side with the team exceeding guest expectations and enhancing employee satisfaction and engagement.
• Think jumping in to help during a busy plate-up or supporting the setup team during a tight turn.
• The Banquets Manager sets office time to ensure the administrative tasks are covered.
• Scheduling, planning, forecasting, inventory, labor, and expense management.
• The Banquets Manager collaborates with the Executive Chef and Director of F&B on strategic revenue growth and cost savings initiatives.
• The Banquets Manager hires great people.
• The Banquets Manager will process and oversee payroll for the Banquets Department.
• Showing, teaching, and guiding them to be welcoming, caring hosts and mentor them to grow in their own careers.
• The Banquets Manager connects with guests daily.
• The Banquets Manager will take care of any service mishaps and follow up in person or on review platforms upon departure.

Qualifications

• Minimum 3 years Banquet Manager Experience.
• 5 years of Food and Beverage experience.
• Experience in the luxury hospitality industry.
• Extensive wine knowledge.
• Knowledge of food and cooking methods.
• Strong organization and Supervisory skills.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.

As an Andaz Miami Beach Resort & Spa colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Free Parking
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.