On call Banquet Server

HRI Hospitality; Indianapolis (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

HRI Hospitality, operating the Hyatt Place Hyatt House Indianapolis Downtown, is seeking a part-time Banquet Server to support event service. You will set up banquet rooms, serve meals and beverages, and ensure guest satisfaction during functions.

This on-site role requires strong guest service, knowledge of food and beverage service, and the ability to work in a fast-paced environment. Training and teamwork are emphasized within the Banquets department.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 to serve alcohol.
• Knowledge of food and beverage preparations and service etiquette.
• Ability to read, speak, and comprehend English.
• Strong guest service and problem-solving skills.

Responsibilities

• Prepare banquet rooms for events and service in accordance with standards.
• Serve meals and beverages at banquet events as required.
• Maintain room presentation, cleanliness and setup.
• Assist in preparation, service, and breakdown for functions.
• Train new employees in service, banquet, and guest relations.

Skills

Customer service

Alcohol handling

Food & beverage knowledge

English communication

Multitasking

Education

High school diploma or equivalent

Job description

On call Banquet Server - HRI Hospitality### On call Banquet ServerApply: Hyatt Place Hyatt House Indianapolis Downtown: Part time: Posted Today: JR105401186 rooms | 4,500 sq. ft. meeting/event space Amenities: 24-hour fitness center, indoor pool, restaurant and bar with outdoor lounge, complimentary hot breakfast daily. Located in downtown Indianapolis, this property attracts both business and leisure demand-offering strong career growth in a thriving Midwestern market. With a residential-style feel in an urban setting, it’s ideal for leaders who value both guest comfort and brand-driven operations.Be in proper uniform while providing excellent customer service while performing in a banquet setting. Follows hotel food safety handling procedures.Job Title: Banquet Server Department: Banquets Supervision Exercised: None Supervision Received: Banquet Captain, F&B Manager, Assistant General Manager, and Executive Chef. JOB SUMMARY Responsible for ensuring that excellent guest service is provided and carrying out daily duties. Serves meals and beverages at Banquet events in the hotel by performing the following duties to ensure that food and beverages are served promptly and the room is presentable. JOB DUTIES Provide exceptional guest service and carries out daily duties in accordance with Hyatt Standards • Prepare rooms and tables for breakfast, lunch or dinner and rooms are set (table, linen, silverware, glassware, food area) Standards. • Assists the Banquet Captain, Food & Beverage Manager, and/or Executive Chef with any preparation needs • Serves guest breakfast, lunch or dinner and beverages from the bar as required • Make sure the soup ladles, tossed salads, portions pies and desserts, coffee is brewed and performs other service as determined by functions size and guest requirements. • Participates in all dining room service including cocktail service. Prepare and serve alcoholic and non-alcoholic drinks consistent with the hotel’s standard drink recipes. Ensure that the set-up of the banquet function is completed in a timely manner. • Ensures that meeting rooms are clean and maintained. • Trains new employees in service, banquet, and guest service skills • Maintain interdepartmental relations with the kitchen, sales, and housekeeping departments ensuring all requirements are met. • Assist in the cleaning and resetting of banquet room(s); Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.• Greet, host, and respond to requests in a friendly and courteous mannerMINIMUM REQUIREMENTSHigh school graduate or equivalent. Must be at least 18 to serve alcohol.• Complete knowledge of food and beverage preparations, service standards, and service etiquette• Knowledge of the appropriate table settings and flatware• Ability to read, speak, listen, and comprehend the English language in order to communicate effectively with team and guests alikeAccurately perform all essential job functions• Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel• Ability to remember, recite, and promote the variety of menu items• Ability to adjust quickly to changing conditions in the restaurant, room service and banquet functions• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited principles exist• Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form Alcohol Awareness Certificate. Must have current liquor license and knowledge of safe food handling. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements*.*