On Call- Banquet Server

HEI Hotels & Resorts; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Houston seeks passionate individuals to join their banquet team. As a key member, you'll assist in creating memorable guest experiences during events. Responsibilities include setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction. Ideal candidates will have hotel experience, strong communication skills, and a team-oriented attitude. Join a company that values diversity and offers competitive benefits.

Benefits

Life Insurance

Vision Insurance

401(k)

Medical and Dental Programs

Pet Insurance

Paid Time Off

Qualifications

• Must have basic knowledge of food and beverage preparations.
• Ability to transport up to 30 lbs. through a crowded room.
• Effective verbal and written communication skills.

Responsibilities

• Assist Banquet Manager in serving guests during events.
• Set up banquet room as instructed by Supervisor.
• Greet guests and respond to requests in a friendly manner.

Skills

Team Player

Communication

Food and Beverage Knowledge

Education

Hotel Experience

Job description

life insurance, vision insurance, 401(k)

United States, Texas, Houston

About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.

About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.

• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.

• Greet guests and respond to requests in a friendly and courteous manner.

• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Replenish beverages as necessary, and check with guests for overall satisfaction.

• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.

• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation.

• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

• Knowledge of the appropriate table settings and serviceware.

• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

• Ability to remember, recite and promote the variety of menu items.

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.

• Ability to stand for long periods of time with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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