On-call Banquet Server

reitmr; Cambridge (MA); On-site; USD 14,000 - 16,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Job summary

Sonesta is seeking a banquet server to provide exceptional service at our event spaces in Cambridge, MA. You will set up rooms, serve drinks, garnish dishes, and ensure guest satisfaction throughout each function.

Be prepared to work nights, weekends and holidays, with a strong emphasis on safety and team collaboration. The role offers gratuities and a supportive hospitality environment.

Qualifications

• Must be able to work nights, weekends and holidays.
• Maintain uniform and grooming standards.
• Excellent guest service and communication skills.

Responsibilities

• Adhere to Sonesta safety and sanitation standards.
• Set up banquet function rooms and place settings.
• Serve beverages and garnish dishes.
• Observe guests and respond to requests.
• Clear and reset tables between courses.
• Deliver passionate and engaging service to our guests.

Skills

Guest service

Teamwork

Attention to detail

Safety compliance

Job description

What this role is all about

Serve meals to patrons for banquet and catering functions.

What you'll be doing

• Always Adhere to Stay Safe with Sonesta safety guidelines.
• Prepare function room for banquet function; set tables and place settings.
• Serve drink of choice to guests.
• Garnish and decorate dishes prior to serving.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Suggest desserts, beverages and after dinner drinks.
• Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.
• Clear and reset tables at conclusion of each course.
• Adhere to Sonesta Service Standards.
• Adhere to all Sonesta Safety and Sanitation Standards.
• May be required to work nights, weekends and holidays
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.
• Deliver Passionate & Engaging Service to our Guests

• o You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations
• o You will consistently deliver our GUEST model:
• G reet or welcome everyone, warmly with a smile
• U se eye and ear contact and guest's name
• E stablish/anticipate needs
• S olve and own all requests/complaints
• T hank everyone

Anticipated Pay Range & Additional Job Information

$10.39 to $11.39 base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. This position is eligible for gratuities.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.