On-call Banquet Server

Sonesta Hotels International Corporation in; Cambridge (MA); On-site; USD 14,000 - 16,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with  $0

401(k) Retirement Plan with Company  &

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term  |

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels is seeking a banquet/server role associate to deliver exceptional guest experiences during banquet and catering events. You will set up function rooms, serve meals, garnish dishes, and respond to guest requests while maintaining Sonesta safety and service standards.

The role may require night, weekend, and holiday shifts and adherence to uniform guidelines. Join a team focused on passionate, engaging service and memorable guest stays.

Qualifications

• Serves meals to patrons for banquet and catering functions.
• May be required to work nights, weekends and holidays.
• Adhere to uniform and grooming standards.

Responsibilities

• Always Adhere to Stay Safe with Sonesta safety guidelines.
• Prepare function room for banquet function; set tables and place settings.
• Serve drink of choice to guests.
• Garnish and decorate dishes prior to serving.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Suggest desserts, beverages and after dinner drinks.
• Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.
• Clear and reset tables at conclusion of each course.
• Adhere to Sonesta Service Standards.
• Adhere to all Sonesta Safety and Sanitation Standards.
• May be required to work nights, weekends and holidays
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.
• Deliver Passionate & Engaging Service to our Guests

Skills

Customer service

Attention to detail

Time management

Communication

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Serve meals to patrons for banquet and catering functions.

What you’ll be doing

• Always Adhere to Stay Safe with Sonesta safety guidelines.
• Prepare function room for banquet function; set tables and place settings.
• Serve drink of choice to guests.
• Garnish and decorate dishes prior to serving.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Suggest desserts, beverages and after dinner drinks.
• Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.
• Clear and reset tables at conclusion of each course.
• Adhere to Sonesta Service Standards.
• Adhere to all Sonesta Safety and Sanitation Standards.
• May be required to work nights, weekends and holidays
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.
• Deliver Passionate & Engaging Service to our Guests

You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations

You will consistently deliver our GUEST model:

• Greet or welcome everyone, warmly with a smile
• Use eye and ear contact and guest’s name
• Establish/anticipate needs
• Solve and own all requests/complaints
• Thank everyone

Anticipated Pay Range & Additional Job Information

$10.39 to $11.39 base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. This position is eligible for gratuities.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.