On-Call Banquet Server

Four Seasons; Boston (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Hourly rate: $16.07

Complimentary daily Employee Meals

In-house training workshop

Discounted Parking and Public Transit

Complimentary Uniform Laundry

Paid Sick Time Off

Job summary

Four Seasons Hotel One Dalton Street, Boston, is seeking an On-Call Banquet Server to provide exceptional guest service at events and functions. The role requires presenting menu selections and communicating guest orders to be prepared and served with care.

You will assist in set-up, anticipate guest needs, and ensure smooth service throughout the event. Prior restaurant or F&B experience is preferred, with visa sponsorship not available.

Qualifications

• High school education or equivalent experience.
• Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
• Requires knowledge of the restaurant service, policies or operations and general knowledge of the hotel.
• Reading, writing and oral proficiency in English.

Responsibilities

• Offer pre-determined menu selections to each table; communicate guest orders to the Banquet Manager or kitchen; ensure correct items are delivered to guests.
• Assist in set-up of linens, china, glass, silver, and accent pieces for each function according to the banquet event order.
• Anticipate guest needs and respond to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food stations.

Skills

English proficiency

Guest service

Education

High school education

Tools

Reservations system

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel's 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity:

Four Seasons Hotel One Dalton Street, Boston is currently looking for an On-Call Banquet Server!

Basic Purpose:

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.

Essential function of the job:

• Offer pre-determined menu selections to each table; maintain knowledge of each selection's, origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food stations.

Knowledge and Skills:

• Education: High school education or equivalent experience.
• Experience: Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
• Skills and Abilities: Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel. Working knowledge is generally learned on-the job.
• Requires knowledge or the ability to operate computer equipment and the reservations system. Requires reading, writing and oral proficiency in the English language.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Some Benefits Four Season Employees enjoy:

• Hourly Rate: $16.07
• COMPLIMENTARY daily Employee Meals
• In-house training workshop for all employees
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Uniform Laundry
• TIME OFF PLAN: Paid Sick Time Off

Equal Opportunity Employer:

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.