On-Call Banquet Server

HHM Hotels; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Boston Harbor Hotel is seeking a Full-Time Banquets Server to deliver exceptional service at events. The role involves setting up banquet rooms, greeting guests, serving meals and beverages, and ensuring guest satisfaction in line with the hotel's standards.

Responsibilities include attending pre-event roll calls, maintaining proper service ware, and collaborating with the Banquets team to ensure seamless function execution.

Qualifications

• Knowledge of appropriate table settings and service-ware.
• Ability to speak, read, write and understand the primary language used in the workplace.
• Strong verbal and written communication skills.
• Basic computational ability.
• Ability to lift up to 30 lbs regularly.
• Thorough knowledge of food and beverage service.
• English proficiency; second language is desirable.

Responsibilities

• Set up banquet room as instructed by Banquets Manager (linen, service ware, glassware).
• Attend roll call meetings to learn function details and guest expectations.
• Greet guests and serve food/beverage in a courteous, consistent manner.
• Replenish beverages and check guest satisfaction; support teamwork.

Skills

Table settings knowledge

Communication skills

Basic math

English language proficiency

Lift up to 30 lbs

Teamwork

Job description

Overview

Opportunity: On-Call Banquet Server

JOB SUMMARY

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Full-Time Banquets Server at the Boston Harbor Hotel. This position is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.

EXPERIENCE

Must have at least (1) or more years of experience in Hospitality, with a combination of previous Banquets and Food & Beverage experience preferred.

KEY RESPONSIBILITIES

The primary responsibilities of the Banquets Server at the Boston Harbor Hotel include but are not limited to:

• Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquets Manager to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork"

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:

• Knowledge of the appropriate table settings and service-ware.
• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 30lbs + on a regular and continuous basis.
• Thorough knowledge of food and beverage service.
• Ability to communicate effectively in the English language. A second language is desirable.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.