Banquets Server — Guest Experience Expert

Boston Harbor Hotel; Boston (MA); On-site; USD 36,000 - 60,000; Full time

Job summary

The Boston Harbor Hotel is seeking a passionate hospitality professional for the Banquets Server role. The position involves serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel's high standards of quality.

It supports events, banquets, and guest experiences with teamwork and reliability. Experience of 1+ year in hospitality is preferred, with familiarity in banquet settings and Food & Beverage service.

Qualifications

• Minimum 1+ year in hospitality.
• Experience in banquets and F&B preferred.
• Ability to lift up to 30 lbs.
• English language required; second language desirable.

Responsibilities

• Set up banquet room as instructed by Banquets Manager including linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars and guest/hotel expectations.
• Greet guests and respond to requests in a friendly, courteous manner; serve food/beverages to hotel standards.
• Replenish beverages as necessary and check overall guest satisfaction; practice teamwork during events.
• Bus dishes promptly after each course and at the end of the meal or function.

Skills

Banquet service

Teamwork

English language proficiency

Food & beverage service

Strong communication

Job description

The Boston Harbor Hotel is seeking a passionate hospitality professional for the Banquets Server role. The position involves serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel's high standards of quality.

It supports events, banquets, and guest experiences with teamwork and reliability. Experience of 1+ year in hospitality is preferred, with familiarity in banquet settings and Food & Beverage service.