On Call Banquet Server

Sonesta International Hotels; Atlanta (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in hospitality is seeking an On Call Banquet Server to deliver exceptional service at events. This role involves engaging with guests, ensuring their needs are met, and maintaining high standards of food service. Ideal candidates will possess strong communication skills and a professional demeanor, with the flexibility to work various shifts. Join a dynamic team that values respect and collaboration, while enjoying benefits such as health insurance and hotel discounts. This is a fantastic opportunity to grow in the vibrant world of hospitality.

Benefits

Health insurance

401(k)

Paid time off

Hotel discounts

Educational assistance

Insurance options

Employee perks

Qualifications

• Experience in delivering exceptional guest or client experiences.
• Valid Louisiana Responsible Vendor Server's Permit and ServSafe Food Handler Certificate.

Responsibilities

• Deliver food and beverage items to banquet guests efficiently.
• Engage with guests to determine dietary needs and preferences.
• Setup and maintain banquet displays and action stations.

Skills

Exceptional guest service

Strong communication skills

Professional appearance

Availability for various shifts

Understanding of seating charts

Ability to present information

Education

1 year of food service experience

Job description

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Join to apply for the On Call Banquet Server role at Sonesta International Hotels

Job Description Summary

The Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly, and efficient manner, contributing to the hotel's goal of delivering outstanding guest service.

Key Job Functions

1. Maintain a pleasant personality and demeanor throughout the function.
2. Provide food service for banquet events according to hotel and banquet standards.
3. Setup action stations, cook (e.g., simmer, brown, sauté), and serve patrons at action stations following the head chef's presentation and garnishes.
4. Set up banquet buffet displays (hot and cold) within allotted time and maintain food levels.
5. Engage with guests to determine food allergies, preferences, and dietary needs, reporting these to banquet leadership.
6. Apply proper coffee and tea brewing techniques.
7. Be familiar with seating arrangements and proper serving techniques during plated events.
8. Complete daily side duties, post-function cleanup, and organization of work areas.
9. Attend pre-shift and post-shift meetings with banquet leadership.
10. Inspect work responsibilities with banquet leadership before leaving.
11. Store equipment orderly and cleanly, following instructions from banquet management.
12. Build positive relationships with colleagues, treating them with respect and dignity.
13. Support team and individual responsibilities, exhibit objectivity, and foster group commitment.
14. Perform other duties as assigned, including assisting in other hotel areas when needed.
15. Deliver passionate and engaging service, recognizing guests and anticipating their needs to exceed expectations, following the GUEST model: Greet warmly, Use eye and ear contact, Establish needs, Solve requests, and Thank guests.

Additional Job Information

Pay Range

Qualifications and Skills:

• Experience in delivering exceptional guest or client experiences.
• Strong communication skills for training, safety, and guest interaction.
• Professional appearance and demeanor.
• Availability for various shifts including early mornings, late nights, weekends, holidays, and long hours.
• Understanding of room diagrams and seating charts.
• Ability to read, comprehend, and present information effectively.
• Valid Louisiana Responsible Vendor Server's Permit and ServSafe Food Handler Certificate.

Education and Experience:

• At least 1 year of food service experience, preferably in banquets.

Physical Demands:

Must be able to stand, walk, talk, hear, and occasionally lift up to 50 pounds.

Work Environment:

Typically loud, requiring hearing protection if needed.

Benefits include health insurance, 401(k), paid time off, hotel discounts, educational assistance, insurance options, and employee perks.

Sonesta is an equal opportunity employer. Complete a full application and attach a resume; incomplete applications will not be considered.