On-Call Banquet Operations Lead — Flexible Hours

Crescent Hotels & Resorts; City of Syracuse (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Benefits for family

401K match

Flexible scheduling

Property discounts

Marriott discounts

Free parking

Free meal during shift

Employee events

Job summary

Crescent Hotels & Resorts in Syracuse is seeking an On-Call Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training and directing banquet staff for successful events.

The role requires 2-4 years in banquet, catering, or event management with supervisory experience, plus strong communication and guest service skills; we offer competitive wages, benefits, and generous discounts.

Qualifications

• 2 - 4 years: Experience working in banquet, catering, event management or beverage experience.
• Knowledge of food and beverage preparations, service standards and etiquette.
• Supervisory experience with ability to motivate a team.

Responsibilities

• Check server and houseperson banquet event orders for accuracy.
• Check room setup to ensure banquet event order directions are followed; keep public areas neat.
• Contact group representatives and explain how to reach you during the function.
• Verify staffing levels for the next day’s functions and adjust schedules accordingly.
• Operate as a banquet server when needed; assist with setup, guest greeting, serving, and breakdown.
• Inspect banquet areas at end of function and ensure equipment is returned and areas are clean.
• Perform any other job-related duties as assigned.

Skills

Communication

Supervisory experience

Event management

Guest relations

Job description

Crescent Hotels & Resorts in Syracuse is seeking an On-Call Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training and directing banquet staff for successful events.

The role requires 2-4 years in banquet, catering, or event management with supervisory experience, plus strong communication and guest service skills; we offer competitive wages, benefits, and generous discounts.