On-Call Assistant Banquet Manager

Crescent Hotels & Resorts; City of Syracuse (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Benefits for family

401K match

Flexible scheduling

Property discounts

Marriott discounts

Free parking

Free meal during shift

Employee events

Job summary

Crescent Hotels & Resorts in Syracuse is seeking an On-Call Assistant Banquet Manager to assist the Banquet Manager in coordinating, supervising, training and directing banquet staff for successful events.

The role requires 2-4 years in banquet, catering, or event management with supervisory experience, plus strong communication and guest service skills; we offer competitive wages, benefits, and generous discounts.

Qualifications

• 2 - 4 years: Experience working in banquet, catering, event management or beverage experience.
• Knowledge of food and beverage preparations, service standards and etiquette.
• Supervisory experience with ability to motivate a team.

Responsibilities

• Check server and houseperson banquet event orders for accuracy.
• Check room setup to ensure banquet event order directions are followed; keep public areas neat.
• Contact group representatives and explain how to reach you during the function.
• Verify staffing levels for the next day’s functions and adjust schedules accordingly.
• Operate as a banquet server when needed; assist with setup, guest greeting, serving, and breakdown.
• Inspect banquet areas at end of function and ensure equipment is returned and areas are clean.
• Perform any other job-related duties as assigned.

Skills

Communication

Supervisory experience

Event management

Guest relations

Job description

Description

We are looking for our next great team member to join us on our Banquet team as an On-Call Assistant Banquet Manager. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks On-Call Assistant Banquet Manager who will be responsible for providing assistance to the Banquet Manager in coordinating, supervising, training and directing all banquet personnel to ensure the success of all banquet events while maintaining high standards of service.

Responsibilities

• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Perform any other job-related duties as assigned.

Does this sound like you?

Communication is one of your strengths and you have a self-starting personality with an even disposition. You have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette, knowledge of the appropriate table settings and service ware and knowledge of all applicable federal, state and local health and safety regulations. You've worked in event management or catering. You have supervisory experience and know how to motivate a team to stay on task and exceed guest expectations. Teamwork makes the dreamwork is your mantra and great customer service drives your decision making. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

2 - 4 years: Experience working in banquet, catering, event management and/or beverage experience required. (required)

Equal Opportunity Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.