On-Call Airport Parking Supervisor: Customer Care & Ops

LAZ Parking; Oakland (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

LAZ Parking in Oakland is seeking an on-call Parking Supervisor to oversee facilities and daily operations at the Oakland Intl. Airport. You will greet customers, ensure adherence to rules, and supervise staff across lobbies, lanes, and the parking office.

This role emphasizes timely communication, problem resolution, and reliable reporting of daily activities. Requirements include a high school diploma or GED and strong customer service skills.

Qualifications

• Customer service experience required or preferred.
• Strong professional communication in English.
• Demonstrates urgency and timeliness.
• Excellent teamwork and interpersonal abilities.

Responsibilities

• Oversee staff adherence to rules, policies and procedures.
• Supervise, mentor and train staff on day-to-day activities.
• Assist in establishing performance standards and procedural changes.
• Provide premier customer service with a friendly, can-do attitude.
• Assist customers in lobbies, lanes and parking office; handle intercom.
• Complete reports on daily revenue, capacities, equipment issues and audits.
• Coordinate with Airport Operations and other agencies as directed.

Education

High school diploma or GED

Job description

LAZ Parking in Oakland is seeking an on-call Parking Supervisor to oversee facilities and daily operations at the Oakland Intl. Airport. You will greet customers, ensure adherence to rules, and supervise staff across lobbies, lanes, and the parking office.

This role emphasizes timely communication, problem resolution, and reliable reporting of daily activities. Requirements include a high school diploma or GED and strong customer service skills.