Omnichannel Retail Associate: Customer Experience Pro

Old Navy; Boston (MA); On-site; USD 24,108 - 24,796; Full time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

401(k) plan with matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

Old Navy in Boston seeks a FT Brand Associate to engage with customers and provide excellent service to foster brand loyalty. You will be vital in promoting our loyalty programs and enhancing the customer experience using all omnichannel offerings.

The ideal candidate thrives in a fast-paced environment, is a good communicator, and has a passion for retail. Benefits include a substantial employee discount, competitive Paid Time Off, and a comprehensive 401(k) plan.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Agreeable to work a flexible schedule to meet the needs of the business.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.

Skills

Good communicator

Customer-focused service

Problem solver

Ability to utilize retail technology

Job description

Old Navy in Boston seeks a FT Brand Associate to engage with customers and provide excellent service to foster brand loyalty. You will be vital in promoting our loyalty programs and enhancing the customer experience using all omnichannel offerings.

The ideal candidate thrives in a fast-paced environment, is a good communicator, and has a passion for retail. Benefits include a substantial employee discount, competitive Paid Time Off, and a comprehensive 401(k) plan.