Omnichannel Cashier & Customer Service Specialist

JCPenney; Brandon (FL); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Employee discount

Healthcare benefits

Paid time off

Job summary

JCPenney in Brandon, FL is seeking a Cashier to deliver excellent customer service and manage sales at the checkout. You will handle transactions, returns, and re-ticketing, while assisting with omnichannel and store operations.

The role requires strong communication, reliability, and willingness to meet performance standards including shrink and safety guidelines. Employee discounts and benefits are offered.

Qualifications

• Experience assisting customers and processing transactions.
• Ability to operate checkout devices and process returns.
• Strong communication and problem-solving for checkout issues.

Responsibilities

• Greet customers and assist with purchases to ensure a top-notch service experience.
• Process transactions, returns, and re-ticketing at the checkout.
• Support omnichannel and store operations as needed (recovery, inventory).
• Adhere to shrink/safety and performance standards in iCAP-driven metrics.

Skills

Customer service

POS usage

Cash handling

Team player

Tools

POS System

Job description

JCPenney in Brandon, FL is seeking a Cashier to deliver excellent customer service and manage sales at the checkout. You will handle transactions, returns, and re-ticketing, while assisting with omnichannel and store operations.

The role requires strong communication, reliability, and willingness to meet performance standards including shrink and safety guidelines. Employee discounts and benefits are offered.