Omnichannel Brand Experience Specialist

Gap Inc.; United States; On-site; USD 18,000 - 23,000; Full time

Job summary

Gap Inc. is seeking a FT Brand Associate to bring the brand to life for customers. You’ll educate, inform and inspire shoppers, using product knowledge to help wardrobe choices across channels.

Collaborating with leadership, you will deliver a best-in-class customer experience, promote loyalty programs, and support sales floors, fitting rooms, and omni-channel operations in a fast-paced retail environment.

Qualifications

• Deliver best-in-class customer service and create a positive shopping experience.
• Communicate clearly with customers and team to meet store goals.
• Be flexible with schedule including holidays, evenings, weekends.
• Promote and educate customers about loyalty programs.
• Proficient with retail technology and omni-channel sales.

Responsibilities

• Consistently treat customers and colleagues with respect and maintain a positive environment.
• Drive sales through suggestive selling and customer engagement.
• Educate customers about loyalty programs and omnichannel options.
• Support sales floor, fitting rooms, cash wrap, and back-of-house as needed.
• Maintain a neat, clean, organized work area and handle returns professionally.
• Operate and execute store processes efficiently.

Job description

Gap Inc. is seeking a FT Brand Associate to bring the brand to life for customers. You’ll educate, inform and inspire shoppers, using product knowledge to help wardrobe choices across channels.

Collaborating with leadership, you will deliver a best-in-class customer experience, promote loyalty programs, and support sales floors, fitting rooms, and omni-channel operations in a fast-paced retail environment.