Omnichannel Brand Experience Specialist

Gap Inc.; United States; On-site; USD 22,000 - 36,000; Part time

Job summary

Gap Inc. is seeking a customer-focused associate to engage shoppers and provide expert product knowledge. You will educate customers about current merchandise, store promotions, and events while delivering a seamless, branded experience across channels.

This role supports sales floor operations and helps build brand loyalty through friendly service and informed recommendations. You will learn Gap Inc's procedures through on-the-job training and contribute to a team that values continuous

Qualifications

• Completed job readiness training at one of Gap Inc’s nonprofit partners.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, back of house, processes as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support

Skills

Customer service

Communication

Teamwork

Product knowledge

Tools

POS system

Merchandise knowledge

Job description

Gap Inc. is seeking a customer-focused associate to engage shoppers and provide expert product knowledge. You will educate customers about current merchandise, store promotions, and events while delivering a seamless, branded experience across channels.

This role supports sales floor operations and helps build brand loyalty through friendly service and informed recommendations. You will learn Gap Inc's procedures through on-the-job training and contribute to a team that values continuous