Omni-Channel Store Leader

Sally Beauty LLC; Fontana (CA); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Sally Beauty Holdings, Inc. Fontana store is seeking a Store Manager to hire, train and lead sales associates, ensuring top-tier customer experiences and adherence to brand standards. The role drives store KPIs, analyzes trends and coordinates omni-channel initiatives to optimize performance.

Assistant Managers support the Store Manager in all areas and step in when needed. Strong leadership and communication skills, plus experience in retail, are essential for success.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Cosmetology license desirable, but not required.

Responsibilities

• Hire, develop and lead store associates to deliver exceptional customer experiences.
• Oversee store operations and ensure adherence to brand standards.
• Analyze store performance and drive KPIs and financial targets.
• Coordinate omni-channel strategies and store processes.
• Manage scheduling and payroll hours to meet business needs.
• Maintain safety and loss prevention standards.

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, Inc. Fontana store is seeking a Store Manager to hire, train and lead sales associates, ensuring top-tier customer experiences and adherence to brand standards. The role drives store KPIs, analyzes trends and coordinates omni-channel initiatives to optimize performance.

Assistant Managers support the Store Manager in all areas and step in when needed. Strong leadership and communication skills, plus experience in retail, are essential for success.