Omni-Channel Fulfillment Specialist

Macy's; Odessa (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Odessa, TX is seeking a Fulfillment Colleague to blend sales-floor engagement with back‑of‑house fulfillment—selecting merchandise, packing and shipping online orders, and helping with in‑store and curbside pickup. You’ll greet customers warmly, resolve issues professionally, and support store goals with precise, timely service.

The role emphasizes teamwork, attention to detail, and commitment to operational excellence, with flexible hours including weekends.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Good communication with customers, coworkers and supervisors.
• Ability to read and understand employment policies in English.

Responsibilities

• Assist with on‑floor customer engagements and curbside pickups.
• Select merchandise, pack and ship online orders accurately.
• Maintain organized stockroom and finish daily orders.
• Promote Macy's Loyalty benefits and welcome customers warmly.

Skills

Flexible availability

Customer service

Teamwork

Effective communication

Sales goals

Credit accounts

Job description

Macy's in Odessa, TX is seeking a Fulfillment Colleague to blend sales-floor engagement with back‑of‑house fulfillment—selecting merchandise, packing and shipping online orders, and helping with in‑store and curbside pickup. You’ll greet customers warmly, resolve issues professionally, and support store goals with precise, timely service.

The role emphasizes teamwork, attention to detail, and commitment to operational excellence, with flexible hours including weekends.