Oliver Wyman - Talent Manager - Chicago

Marsh; United States; Hybrid; USD 90,000 - 150,000; Full time

Job summary

Oliver Wyman is seeking a Talent Manager to oversee a population of ~60 consultants across offices. You will manage scheduling, performance, and development, engaging consultants to align with career goals and business needs.

You will balance needs with individual development, interact with Partners, and ensure staffing aligns with practice goals. The role is hybrid with in-office presence three days a week.

Qualifications

• Bachelor's degree required.
• 3–5 years of relevant experience.
• Experience in management consulting or HR preferred.
• Strong communication and relationship skills.

Responsibilities

• Oversee talent management for ~60 consultants across offices.
• Balance business needs with consultant development and career goals.
• Coordinate staffing with Partners and Practice Groups.
• Monitor utilization and report on staffing and performance.
• Develop relationships and act as a trusted advisor.

Skills

Relationship building

Communication

Staffing

People management

Conflict resolution

Education

Bachelor's degree

Tools

Excel

PowerPoint

HRIS

Job description

Company: Oliver Wyman

Description:

About Oliver WymanAt Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. .

For more information, visit oliverwyman.com , or follow us on LinkedIn and X .

Job Overview

Oliver Wyman is seeking a Talent Manager to manage a population of ~60 consultants across Oliver Wyman's offices and Practices. This role will be responsible for their scheduling and performance management, and for personally engaging with the consultants in your group to know and understand their strengths, development objectives, personal preferences and career goals. You will also interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues.

The successful Talent Manager will be able to proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. You will work in a tight knit team against demanding timelines to help deliver Oliver Wyman's business model.

This is a hybrid role that will require a presence in the office 3 days per week. There is no option to be fully remote.

Key Responsibilities

Talent Management

• Use the performance management process as a basis for engaging own consultants on development needs and areas for training
• Develop relationships with each consultant and begin to be seen as a trusted advisor
• Assist in directing consultants towards resources for career advice
• Assist the consultants in escalating employee relations issues or questions around general Human Capital operations
• Monitor for work-life-quality issues and elevate when needed
• Collaborate with Human Capital Manager on managing the pyramid, training, onboarding, performance improvement initiatives

Project Staffing

• Understand at a high-level the nuances of the type of work / roles being filled
• Liaise with project team leaders to understand staffing needs in your area
• For assigned projects, collect all relevant details from Partners and Practice Group TMs on projects to be staffed
• Anticipate capacity issues and manage consultants' and Partner expectations accordingly
• Manage all staff for Business Development, Intellectual Capital and other beach work
• Communicate staffing outcomes to consultants under your TM purview in an empathetic manner
• Track mobility issues, holidays, trainings, background checks and other ad-hoc staffing enabling tasks

Consultant Development and Performance Management

• Understand consultant performance, skills and development needs to facilitate a smooth staffing process
• Understand the performance management framework and competency model and how it applies to own consultant's situations
• Read all performance appraisals and follow-up any issues / performance flags with project team and manager
• Coordinate, attend and contribute to annual Career Review meetings in for own consultant populations

Data, analysis and reporting

• Review weekly utilization reports, cross reference with Retain to ensure latest information is captured
• Assist with the assembly of the project pipeline and consultant availability reports
• Help to prepare documents and exhibits for various senior leadership meetings (using Excel and PowerPoint)
• Assist with the analysis of performance outcome results
• Ad hoc analyses and reporting as needed
• Demonstrate capability in using enterprise resource management tools and performance systems
• Maintain all employee records and keep resource planning systems up to date
• Prepare key weekly reports

Oliver Wyman Development

• Participate in project work within and adjacent to the broader Human Capital function on topics such as employee experience, retention, benefits, flexible working, utilization, performance, etc.
• Organize own work and display ability to guide colleagues in building project deliverables
• Work on cross-Practice Group, Market, Regional teams to deliver special / ad-hoc assignment in a collaborative manner
• Be a firm citizen and embody Oliver Wyman values in day-to-day activities
• Display a strong willingness to learn more about OW outside of the TM function by seeking out opportunities for broader involvement

Experience Required

• Bachelor's Degree and 3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
• Management consulting and/or Human Resources experience preferred

Skills and Attributes

• Proven ability to establish and grow relationships at all levels within an organization
• Credible, highly professional, able to communicate and negotiate effectively while managing diverse personalities, cultures and backgrounds
• Excellent written and verbal communication skills; ability to tailor the message to fit the audience
• Self-moti