Oil Service Technician I

Restaurant Technologies; Kent (WA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Quarterly bonus up to $5,200/yr

Medical Insurance — $0 premium (single

Dental, Vision, Life insurance

401k with matching up to 4.5%

Paid Time Off & Holidays

Tuition Reimbursement

Employee referral bonus $3,000

New customer referral $200

Growth opportunities

Job summary

Restaurant Technologies seeks a Service Technician to install and service our equipment and train customers in troubleshooting and operation. You will work at customer sites, ensuring safe, timely installation and ongoing maintenance.

The role involves night installations at times, with a Monday–Friday 7:00 AM start, and potential for bonuses and growth through our programs. Located in Kent, WA with diverse benefits and career advancement opportunities.

Qualifications

• Must be 21 years of age with a valid driver's license.
• High School Diploma or Equivalent.
• DOT-regulated vehicle operation and pre-employment drug test; positive tests disqualify applicants.
• Ability to work within a team environment.
• Ability to perform basic mechanical/electrical duties.
• Strong customer focus and positive demeanor.
• Must meet Fleet Safety requirements and have a clean driving record.

Responsibilities

• Install and maintain products safely, timely, and accurately.
• Meet and control service labor per hour, first time right, 5S standards.
• Comply with internal processes and regulations including DOT, OSHA, HACCP.
• Maintain proper parts and supply levels in service vehicles and paperwork.
• Communicate with customers to ensure product performance.
• Service customers’ needs, train and coach on the system; use iPhone apps for parts, notes, clocking in/out.
• Night installation work may be required; schedule varies with demand.

Skills

Team environment

Problem solving

Customer focus

Mechanical aptitude

Driver's license

Education

High School Diploma or Equivalent

Job description

The Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with Restaurant Technologies, you’ll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair, and routine maintenance.

What’s it like to work at Restaurant Technologies?

See firsthand in our Day in the Life of a Service Technician video: https://www.youtube.com/watch?v=hmmlTUEmV-0

Depot Location

19437 66th Avenue South, Kent, WA 98032

What Makes Restaurant Technologies a Great Place To Work

• Compensation:
  • The pay for this position is $30.00 per hour. This position is also eligible for a quarterly bonus of up to $5,200 per year.
  • Opportunities to increase base pay with tenure and level-up development programs
• Available Shift(s):
  • The schedule for this position is Monday through Friday. You will work five 8-hour shifts each week, starting at 7:00 A.M.
• Benefits:
  • $0 premium Medical for single coverage or employer HSA contribution for family coverage!
  • Dental, Vision, Life and Disability Insurance, Tuition Reimbursement & more!
  • 401k with matching contribution up to 4.5% of your compensation
  • Paid Time Off and Paid Holidays.
  • $3,000 employee referral bonus program and $200 new customer referral program.
  • Growth & Opportunity! We have 41 locations nationwide and consistently see year-over-year growth.
  • Award Winning Culture! – Newsweek America's Greatest Workplaces Award + Newsweek America's Greatest Workplaces for Diversity + Newsweek American's Greatest Workplaces for Mental Wellbeing + Newsweek America's Most Patriotic Companies + Minneapolis St Paul Business Journal – Best Places to Work

Primary Job Accountabilities

• Responsible for installing and maintaining our products in a safe, timely, and accurate manner.
• Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.
• Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.
• Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
• Communicate with customers to ensure product performance meets customers’ expectations.
• Efficiently and professionally service customers’ needs, training and coaching them on the system as needed.Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)
• The position may include night installation work; the schedule will vary based on customer demand & install schedule.

Minimum Qualifications

• Education, Requirements & Competencies:
• Must be 21 years of age with a valid driver’s license
• High School Diploma or Equivalent
• This position requires the operation of a DOT-regulated vehicle, and candidates will be subject to passing a DOT-mandated pre-employment drug test. Please be advised, a positive result for any controlled substance will disqualify applicants; including marijuana (THC), even if it is legal under state or local law.
• Ability to work within a team environment
• Ability to problem solve customer issues for installation and service
• Ability to perform basic mechanical and/or electrical duties
• Strong customer focus and ability to respond to challenging customer situations in a positive manner
• Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record
• Ability to carry 50 pounds by hand
• Unrestricted ability to