OHLEG Support Specialist – Night Shift (Columbus)

Ohio Department of Public Safety; Columbus (OH); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical Coverage

Paid time off

Education and Development Opportunites

Public retirement systems

Job summary

The Ohio Attorney General’s Office is seeking an OHLEG Support Specialist 1 to provide technical support for law enforcement accessing the Ohio Law Enforcement Gateway, working with BCI and LEADS, and handling tips and inquiries. The role is full-time with a night shift, serving Columbus and surrounding areas.

Ideal candidates have experience with criminal justice information systems or related IT programs and can communicate clearly with agencies and the public.

Qualifications

• 12 months experience in criminal justice information systems, OR operation and maintenance of personal computers
• OR completion of associate core program in Criminal Justice, Public Safety, Emergency Management, Information Technology, Computer Science, Criminal Justice with specialization in information systems, or related course of study

Responsibilities

• Handle incoming crime tips and communicate with BCI Special Agents, LEADS and law enforcement on unique needs and challenges.
• Reviewing sex offender records for accuracy.
• Sort and upload court documents to offender database.
• Process applications for access to the Ohio Law Enforcement Gateway (OHLEG).
• Provide phone and e-mail support to law enforcement agencies.
• Issuing statewide missing adult alerts.
• Monitor cameras and alarm panels.
• Perform inquiries and criminal history checks for BCI investigations personnel through NCIC.
• Offer support and information to the public in accordance with BCI policies and procedures.
• Accepting tips on the Human Traffic Hotline and passing them on for review.
• Take on additional tasks as assigned.

Skills

Attention to Detail

Collaboration

Strategic Thinking

Verbal Communication

Written Communication

Education

Associate degree in Criminal Justice/Information Technology

Job description

The Ohio Attorney General’s Office is seeking an OHLEG Support Specialist 1 to provide technical support for law enforcement accessing the Ohio Law Enforcement Gateway, working with BCI and LEADS, and handling tips and inquiries. The role is full-time with a night shift, serving Columbus and surrounding areas.

Ideal candidates have experience with criminal justice information systems or related IT programs and can communicate clearly with agencies and the public.