OHLEG Tech Support Specialist — 3rd Shift

State of Ohio; United States; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental, Vision and Life Insurance

Paid time off

11 holidays per year

Education and Development Funds

Public Retirement Systems

Job summary

The Ohio Attorney General’s Office is seeking an OHLEG Support Specialist for the London, OH office. You will provide technical support to state law enforcement for OHLEG access and assist 24/7 with inquiries, tips, and document handling to support investigations.

The role requires handling tips, reviewing offender records, and processing access applications, with a 3rd shift schedule from Tue 10:00pm to Sat 8:00am.

Qualifications

• 12 months experience in criminal justice information systems.
• OR completion of associate core program in Criminal Justice, Public Safety, Emergency Management, Information Technology, Computer Science with specialization in information systems.

Responsibilities

• Handle incoming crime tips and communicate with BCI Special Agents, LEADS and law enforcement on unique needs and challenges.
• Reviewing sex offender records for accuracy.
• Sort and upload court documents to offender database.
• Process applications for access to the Ohio Law Enforcement Gateway (OHLEG).
• Provide phone and e-mail support to law enforcement agencies.
• Issuing statewide missing adult alerts.
• Monitor cameras and alarm panels.
• Perform inquiries and criminal history checks for BCI investigations personnel through NCIC.
• Offer support and information to the public in accordance with BCI policies and procedures.
• Accepting tips on the Human Traffic Hotline and passing them on for review.
• Take on additional tasks as assigned.

Skills

Attention to Detail

Verbal Communication

Written Communication

Collaboration

Strategic Thinking

Professional

Education

Associate core program in Criminal Justice, Public Safety, Emergency Management, Information Technology, Computer Science

Job description

The Ohio Attorney General’s Office is seeking an OHLEG Support Specialist for the London, OH office. You will provide technical support to state law enforcement for OHLEG access and assist 24/7 with inquiries, tips, and document handling to support investigations.

The role requires handling tips, reviewing offender records, and processing access applications, with a 3rd shift schedule from Tue 10:00pm to Sat 8:00am.