Offline - Brand Ambassador (Sales Associate)

AEO Inc.; Peabody (MA); On-site; USD 15,000 - 25,000; Part time

Job summary

Join a leading retail company as a part-time Brand Ambassador in Peabody, MA. You'll create amazing shopping experiences and represent the brand values. Engage with customers, educate them on products, and help achieve store goals. Enjoy benefits like discounts and opportunities for growth.

Benefits

40% off at AE & Aerie year-round

Opportunities for development and career growth

Participate in contests and win prizes

Qualifications

• Love interacting with people!
• Energetic and able to multitask in a fast-paced environment.
• Previous retail experience is a plus.

Responsibilities

• Engage with every guest using the AEO Selling Model.
• Educate guests on AE & Aerie products.
• Assist your team to achieve store goals.

Skills

Customer Engagement

Multitasking

Teamwork

Job description

Join to apply for the Offline - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Responsibilities

• Engage with every guest using the AEO Selling Model to help them find exactly what they're looking for, with a "friends first" mindset.
• Educate guests on AE & Aerie products and make suitable product suggestions.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Resolve guest concerns proactively while adhering to company policies.
• Assist your team to achieve store goals, demonstrating teamwork.
• Maintain integrity by following AEO's policies and procedures.

Qualifications

• Love interacting with people!
• Energetic and able to multitask in a fast-paced environment.
• Availability during evenings, weekends, and holidays.
• Passion for AE and Aerie products.
• Previous retail experience is a plus.
• Minimum age of 16 years.

Benefits and Perks

• Work with a real community — your #AEOFamily.
• Opportunities for development and career growth.
• 40% off at AE & Aerie year-round, with seasonal discounts.
• Participate in contests and win prizes.

About Us

OFFLINE by Aerie offers activewear and accessories for real movement and comfort, celebrating real life and sustainability.

Equal Opportunity Employment

AEO is committed to equal employment opportunity and prohibits discrimination based on race, color, religion, sex, national origin, age, sexual orientation, disability, gender identity, marital status, veteran status, or genetic information. Reasonable accommodations are provided in accordance with law.

Pay and Benefits

• Starting pay varies based on experience and location.
• Eligibility for paid sick leave and rewards, subject to conditions.
• Paid Time Off, holiday pay, and sick leave vary by job level and location.

Job Details

Job ID: 12364

Category: Stores

Posting Date: 2025-05-09

Schedule: Part-time

Location: Peabody, MA, United States

Additional Info

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Sales and Business Development
• Industries: Retail, Fashion, IT Services