Office Systems Specialist

Konica Minolta Business Solutions Canada; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Training program

IT exposure

Car allowance

Laptop provided

Flexible workplace

Benefits package

Job summary

Konica Minolta is seeking an Office Systems Specialist to perform maintenance and repairs on our products, including diagnostics, installation, and connectivity troubleshooting. The role involves traveling to customer sites, managing inventory, and maintaining strong customer relationships.

Training is provided, with career growth opportunities in IT and automation services. Candidates with 0–2 years of servicing experience and a high school diploma/good equivalent are encouraged to apply; A+/N+

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• A+ or N+ certification preferred and exposure to IT networks is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal and connectivity troubleshooting.
• Drive to customer sites within the territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Log service visits and document updates to the Konica Minolta system for each client account.

Skills

0-2 years experience

Education

High School Diploma/GED

Job description

Overview

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people? Join us at Konica Minolta as an Office Systems Specialist! We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving cyber security, optimizing cloud data functionality, and offering managed print, IT and automation services. This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal and connectivity troubleshooting.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within the assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer

• Hands‑on and computer‑based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company‑provided laptop and phone.
• An inclusive and flexible workplace environment that highly values new perspectives.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

Minimum:

• 0‑2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.

Preferred:

• A+ or N+ certification preferred and exposure to IT networks is a plus.

About Us

Konica Minolta is a leading provider of comprehensive technology solutions that support digital transformation for businesses worldwide.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.

Equal Opportunity Employment

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.