Office Sustainment Support Specialist

Joint Research and Development; Arlington (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Section 125 Flexible Spending Accounts

Disability Insurance

401K Plan

Tuition Reimbursement

Job summary

JRAD is seeking an Office Sustainment Support Specialist to support Headquarters Air Force operations at the Pentagon. This role provides day-to-day administrative, IT, and office management support to ensure continuity of operations for Air Force leadership and staff.

The successful candidate will manage governance documents, prepare executive briefings, coordinate meeting support including rooms and VTCs, and act as the primary contact for office technology.

Qualifications

• Four+ years of experience in office operations and executive support.
• Proven ability to produce formal reports and briefs.
• Experience delivering presentations to senior leaders.
• Strong organizational skills across multiple tasks.
• Experience supporting IT systems and VTC issues.

Responsibilities

• Develop, coordinate, and maintain office governance documents, operating procedures, reference guides, and other administrative support materials.
• Prepare executive briefings, meeting materials, presentations, after-action reports, and meeting minutes for leadership and stakeholders.
• Provide administrative and operational support to ensure continuity of office operations and mission execution.
• Coordinate conference rooms, conference calls, video teleconferences (VTCs), and other meeting support requirements.
• Serve as the primary point of contact for office technology support, coordinating with internal and external organizations to resolve IT and communications issues.
• Provide hands‑on troubleshooting and user support for computers, VTC systems, and other office technology equipment.
• Manage office supply inventories, procurement recommendations, budget projections, and storage areas to maintain efficient office operations.
• Track and assess office space utilization, prepare supporting analyses, and develop recommendations to improve workspace management.
• Support onboarding and personnel actions by coordinating badging, Common Access Card (CAC), Visitor Access Letter (VAL), and network access requirements.
• Coordinate with government stakeholders and support organizations to ensure personnel have the tools, access, and resources necessary to perform their duties effectively.
• Provide recurring status updates, executive briefings, and recommendations to senior leadership regarding enterprise Civil Engineer priorities and initiatives.

Skills

Executive support

Office operations

IT coordination

VTC troubleshooting

Advanced MS Office

Tools

Microsoft Office Suite

Job description

JRAD is seeking a highly qualified Office Sustainment Support Specialist to support Headquarters Air Force (AF/A4) at the Pentagon. This position provides day-to-day operational, administrative, information technology, and office management support to ensure continuity of operations for Air Force leadership and staff.

The successful candidate will support office governance, executive communications, information technology coordination, facility and workspace management, onboarding activities, and administrative operations. The role requires an individual who is highly organized, technically proficient, and capable of supporting senior leaders in a fast-paced Headquarters Air Force environment.

Roles/Responsibilities:

• Develop, coordinate, and maintain office governance documents, operating procedures, reference guides, and other administrative support materials.
• Prepare executive briefings, meeting materials, presentations, after-action reports, and meeting minutes for leadership and stakeholders.
• Provide administrative and operational support to ensure continuity of office operations and mission execution.
• Coordinate conference rooms, conference calls, video teleconferences (VTCs), and other meeting support requirements.
• Serve as the primary point of contact for office technology support, coordinating with internal and external organizations to resolve IT and communications issues.
• Provide hands‑on troubleshooting and user support for computers, VTC systems, and other office technology equipment.
• Manage office supply inventories, procurement recommendations, budget projections, and storage areas to maintain efficient office operations.
• Track and assess office space utilization, prepare supporting analyses, and develop recommendations to improve workspace management.
• Support onboarding and personnel actions by coordinating badging, Common Access Card (CAC), Visitor Access Letter (VAL), and network access requirements.
• Coordinate with government stakeholders and support organizations to ensure personnel have the tools, access, and resources necessary to perform their duties effectively.
• Provide recurring status updates, executive briefings, and recommendations to senior leadership regarding enterprise Civil Engineer priorities and initiatives.

Required Skills and Education:

• Minimum four (4) years of experience supporting office operations, administrative management, executive support, or office sustainment functions.
• Strong written communication skills with experience developing formal reports, technical documents, proposals, white papers, or executive correspondence.
• Experience preparing and delivering presentations for senior leaders and stakeholders.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Experience supporting information technology systems and troubleshooting common hardware, software, and VTC issues.
• Advanced proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel.
• Experience documenting detailed meeting minutes and action items.

Desired Skills:

• Experience supporting Headquarters Air Force, the Department of Defense, or other federal organizations.
• Experience supporting senior executives or flag/general officer-level organizations.
• Familiarity with Pentagon administrative processes, personnel onboarding, access management, and office operations.
• Experience coordinating activities across multiple organizations and stakeholders in a headquarters environment.

Security Clearance:

• Secret

When you work for JRAD you will never be just a number. We put people before profits!

JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Accidental Death and Dismemberment Insurance
• Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
• Disability Insurance
• 401K Plan
• Tuition Reimbursement

JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.