Office Support Specialist I 2026-01988

State of Wyoming

Sheridan (WY)

On-site

USD 42,000 - 54,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Dental coverage and vision

Paid holidays and leave

Job summary

State of Wyoming seeks an Administrative Assistant to support the administration office, acting as a front-line contact for the public and internal teams. The role emphasizes efficient information flow, documentation, and quality assurance for residents' files, with opportunities to contribute to projects and quarterly reports.

Ideal candidates will independently handle projects, demonstrate professionalism, and have 0–1 year of related experience or 2–4 years with substitution.

Qualifications

Associate's degree in business or related field is required.
Ability to maintain accurate records and manage documents with attention to detail.
Experience with office workflows, data entry, and customer service is preferred.

Responsibilities

Manage day-to-day operations of programs and office functions.
Maintain agency files and input data into databases accurately.
Prepare reports and verify data for accuracy; respond to information requests.

Skills

Customer service

Data entry

Administrative support

Records management

Education

Associate's Degree (Business)

Tools

Database software

Job description

General Description

Perform duties in the administration office as a front-line contact to the public and internally to the institution. Maintain efficiency and professionalism in the performance of administrative assistant duties. Primary tasks include the flow of information, administrative documentation, maintenance and quality assurance tracking of services for residents' clinical files, assistance to administrative projects and production of quarterly reports, monthly stats, archiving, and managing training files for employees.

Description And Functions

Open Until Filled

General Description

Must independently work on projects and programs using independent judgment to accomplish desired results and published outcomes.

The State of Wyoming's total compensation package is excellent and includes:

Culture of public service and a commitment to work/life balance.
Paid holidays, vacation and sick leave.
Retirement investment options with employer contributions.
Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability and more with an employer contribution toward premiums.
Longevity Pay.

Human Resource Contact:

kristin.martinez@wyo.gov

ESSENTIAL FUNCTIONS:

Manages the day-to-day operations of assigned programs, projects, or functions between various sources and the office maintenance and inventory; may provide oversight of a regional office.
Accurately maintains agency files and records; inputs data into databases.
Prepares reports; verifies computer systems, databases, and coded data for accuracy.
Responds verbally and/or in writing to requests for information.
Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
Provides customer service to customers, clients, and staff, acts as a resource, and explains rules and procedures to co-workers, customers, and/or clients.
Performs administrative duties requiring considerable judgment.
Resolves some light computer issues/concerns.
Greets, screens visitors, and interviews customers/clients to evaluate and determine needs.
Tracks information.
Evaluates information for accuracy.
Management and oversight of all office equipment and supplies.
Responsible for processing, maintenance, and quality control of records and documents.
Compiles vital information.

Qualifications

PREFERENCES:

Preference will be given to those with administrative support experience.

Knowledge

Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.
Knowledge of techniques for providing a high level of customer service.
Knowledge of applicable computer applications.
Knowledge of records processing and maintenance procedures and systems.
Knowledge in the preparation of complicated documents.
Knowledge of project management.
Knowledge of agency policies, procedures, practices, and office skills.

Education

MINIMUM QUALIFICATIONS:

Associate's Degree (typically in Business)

Experience

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Education & Experience Substitution

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations

None

Physical Working Conditions

Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Special physical demands are not required to perform the work.

Notes

FLSA: Non-exempt
All positions within the Department of Family Services will require a background information check, Including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

Click here to view the State of Wyoming Total Compensation Calculator.

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job — it’s a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees Enjoy

Comprehensive health coverage – medical, dental, and vision plans for you and your family
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 9 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program – Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION

- Wyoming offers a lifestyle you can’t find anywhere else — wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

High School Diploma/GED/or Equivalent
Some college Coursework, No Degree Received
Associate's Degree
Associate's Degree and additional coursework
Bachelor's Degree
Bachelor's Degree and additional coursework
Master's Degree
Master's Degree and additional coursework
Doctorate DegreeDoctorate Degree and additional coursework
None of the Above

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

45+ Quarter hours/30+ Semester hours
90+ Quarter hours/60+ Semester hours
136+ Quarter hours/91+ Semester hours
180+ Quarter hours/120+ Semester hours
225+ Quarter hours/150+Semester hours
N/A

(BAAS05) How many years of relevant work experience or transferable skills do you have related to the job description?

No relevant experience, but willing to learn.
Less than two (2) years of relevant experience.
Two (2) to less than four (4) years of relevant experience.
Four (4) or more years of relevant experience.

(AA) Describe your relevant experience below.

Do you have administrative support experience?

(PREA Question) Have you ever engaged in sexual abuse in a prison, jail, lockup, community, confinement facility, juvenile or any other protective custody institution?

(PREA Question) Have you ever been convicted of engaging, or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent, or refused?

(PREA Question) Have you ever been civilly, or administratively adjudicated to have engaged in the activities of sexual abuse, engaging or attempting to engage in sexual activities facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent?

(A1) Where did you hear about this opportunity?

Government Jobs @ www.governmentjobs.com/careers/wyoming
Indeed
LinkedIn
Zip Recruiter
Wyoming Workforce Center
Other job sites (Wyoming at Work, Monster, etc.)
Social Media (Facebook, Twitter, etc.)
Newspaper/Newsletter Advertisement
Career Fair
Human Resources Division
Friend or Acquaintance (Not State Employee)
Current State Employee
Other

If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.

(A1) If you selected Other, please tell us where you heard about this opportunity.

(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

Current State Employee
Veteran - DD214 Attached
Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
None of the above

(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

Yes
No
I am not a veteran

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.