Office Support & Customer Care Specialist

Stcloudareachamber; Sauk Rapids (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Dooley's Petroleum Inc. is seeking an Administrative Assistant/Receptionist to support a busy office environment. The role involves answering phones, greeting visitors, handling correspondence, and ensuring smooth daily operations.

Ideal candidates will have 2+ years of customer service experience and strong proficiency with Microsoft Office. The position requires attention to detail, reliability, and the ability to multitask in a fast-paced setting.

Qualifications

• Administrative Assistant or Receptionist in a busy industry and office environment.
• 2 or more years of customer service experience required.
• Proficiency with Microsoft office applications is expected.

Responsibilities

• Answering phone calls, transferring callers as appropriate.
• Greeting customers, vendors and visitors to the office, ensuring guests are comfortable and connected with the right office personnel.
• Monitoring and ordering inventory and supplies for the office.
• Manage incoming and outgoing correspondence including emails, faxes, mail and packages.
• Filing and organizing records, invoices and other important documentation.
• Receiving and dispatching customer orders.
• Submitting work orders and scheduling repairs for general office space and equipment.
• Provides accurate and timely information to customers.
• Provides timely feedback to the company regarding service failures or customer concerns.
• Partners with the office team to meet and exceed customer service expectations.
• Serves as an administrative assistant to employees in the office.

Skills

Customer service

Organization

Time management

Microsoft Office

Tools

Microsoft Office

Job description

Dooley's Petroleum Inc. is seeking an Administrative Assistant/Receptionist to support a busy office environment. The role involves answering phones, greeting visitors, handling correspondence, and ensuring smooth daily operations.

Ideal candidates will have 2+ years of customer service experience and strong proficiency with Microsoft Office. The position requires attention to detail, reliability, and the ability to multitask in a fast-paced setting.