Office Support Coordinator

Heart to Heart Hospice; Jasper (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice in Jasper, IN is seeking an Office Support Coordinator to handle front-desk tasks, phone screening, and clerical support for field agencies. The role emphasizes strong customer service and teamwork in a healthcare environment.

The ideal candidate has a high school diploma, office experience, proficiency in Microsoft Outlook, Word and Excel, and a reliable vehicle. You will maintain filing systems, handle visitors, and ensure compliance with policies.

Qualifications

• High school diploma or its equivalent required.
• Minimum of 1 year of office experience.
• Ability to work with other employees and provide customer focused support for field agencies
• Familiar with Microsoft Outlook, Word, Excel, and computer literacy
• EMR and/or healthcare experience a plus
• Organized work habits, ability to multitask with accuracy
• Reliable transportation, valid Driver's License and Automobile Insurance

Responsibilities

• Answer, screen and transfer inbound phone calls with effective customer service and professional skills
• Receive and direct visitors and clients
• General clerical duties including, but not limited, to photocopying, fax and mailing
• Maintain electronic and hard copy filing system
• Work with and support other team members
• Support staff in assigned project-based work
• Maintain confidentiality in all aspects of client, staff and agency information
• Provide high level of customer service and professionalism
• Timely submission of all documentation
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

Skills

Customer service

Team collaboration

Multitasking

Organizational skills

Communication

Transportation

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Office Support Coordinator

What You Must Have:

• High school diploma or its equivalent required
• Minimum of 1 year of office experience
• Ability to work with other employees and provide customer focused support for field agencies
• Familiar with Microsoft Outlook, Word, Excel, and computer literacy
• EMR and/or healthcare experience a plus
• Organized work habits, ability to multitask with accuracy
• Reliable transportation, valid Driver's License and Automobile Insurance

Full Time Employee Benefits

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

What You Will Do:

• Answer, screen and transfer inbound phone calls with effective customer service and professional skills
• Receive and direct visitors and clients
• General clerical duties including, but not limited, to photocopying, fax and mailing
• Maintain electronic and hard copy filing system
• Work with and support other team members
• Support staff in assigned project-based work
• Maintain confidentiality in all aspects of client, staff and agency information
• Provide high level of customer service and professionalism
• Timely submission of all documentation
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures