Office Support & Caseload Data Administrator

GEO Reentry Services, LLC; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Reentry Services LLC is seeking an Office Support Specialist to perform administrative, accounting and data management duties supporting facility operations. You will manage client referrals and caseload data, ensure real-time data capture and fair caseload distribution, and support HR and reporting processes with DPSCS and GEO-based reports.

Role requires strong Excel skills, attention to detail and the ability to work with confidential information in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associate's degree or certification preferred.
• Three years of general office, bookkeeping or accounts payable experience.
• Extremely detail-oriented and able to work in a collaborative team.
• Strong Excel skills to manage large datasets.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversees and processes all client-referrals by entering, tracking and maintaining data with high accuracy.
• Manages caseload assignments of staff to ensure fairness and regulatory compliance.
• Generates, distributes and maintains master trackers related to referrals and caseloads.
• Prepares reports and analyses related to referral and caseload data.
• Identifies and resolves data discrepancies to maintain accuracy.
• Collaborates with Director, QA & Training Manager and staff to align data with needs.
• Performs accounting duties including daily reconciliations and P-Card transactions.
• Assists HR in hiring processes and interviews scheduling.
• Generates DPSCS and GEO-based reports monthly and quarterly.
• Maintains staffing roster and track employee vacancies.
• Ensures compliance with policies and operational manuals.

Skills

Excel

Data management

Communication

Teamwork

Attention to detail

Education

High school diploma

Associate's degree or certification preferred

Tools

Microsoft Excel

Job description

GEO Reentry Services LLC is seeking an Office Support Specialist to perform administrative, accounting and data management duties supporting facility operations. You will manage client referrals and caseload data, ensure real-time data capture and fair caseload distribution, and support HR and reporting processes with DPSCS and GEO-based reports.

Role requires strong Excel skills, attention to detail and the ability to work with confidential information in a fast-paced environment.