Office Supervisor - University Gastroenterology

University Physicians' Association; Knoxville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k) with company match

Job summary

University Gastroenterology, part of University Physicians’ Association in Knoxville, TN, seeks an experienced Office Supervisor to lead daily clinic operations on the UT Medical Center Campus. You will supervise staff, manage scheduling and payroll, and implement policies aligned with hospital standards to ensure a patient-centered experience.

This role emphasizes oversight of reimbursements, cost control, credentialing, and quality improvement.

Qualifications

• Minimum 3 years of physician office management experience in a healthcare setting.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of billing processes, scheduling, and healthcare compliance.

Responsibilities

• Oversee daily clinic operations to ensure efficiency and patient satisfaction.
• Manage staff schedules, weekly payroll, and performance reviews.
• Develop and implement office policies aligned with hospital standards.
• Coordinate financial performance, including reimbursements and operating costs.
• Partner with billing teams to ensure accurate charge capture and reimbursement.
• Serve as liaison between providers, staff, vendors, and hospital departments.
• Monitor quality measures and implement process improvements.
• Handle credentialing and compliance requirements.
• Resolve customer satisfaction concerns promptly and professionally.

Skills

Leadership

Organizational skills

Communication skills

Billing knowledge

Job description

Office Supervisor - University Gastroenterology

University Physicians’ Association Knoxville, Tennessee, United States

About this position

Lead with Purpose at University Gastroenterology!

University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at University Gastroenterology located within the UT Medical Center Campus, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.

Location: Knoxville, TN • University Gastroenterology

Schedule: Full-Time | Monday – Friday

Why You’ll Love This Role

• Impactful Leadership: Play a key role in shaping clinic operations and driving quality care.
• Collaborative Environment: Work closely with providers, staff, and administrators in a supportive setting.
• Competitive Benefits: Comprehensive package including health, dental, vision, PTO, and 401(k) with company match.

What You’ll Do

• Oversee daily clinic flow to ensure efficiency and patient satisfaction.
• Manage staff schedules, weekly payroll, and performance reviews.
• Develop and implement office policies in alignment with hospital standards.
• Coordinate financial performance, including reimbursements and operating costs.
• Partner with billing teams to ensure accurate charge capture and reimbursement.
• Serve as the liaison between providers, staff, vendors, and hospital departments.
• Monitor quality measures and implement process improvements.
• Handle credentialing and compliance requirements.
• Resolve customer satisfaction concerns promptly and professionally.
• Other duties as assigned by Practice Administrator.

What We’re Looking For

• Minimum 3 years of physician office management experience in a healthcare setting.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of billing processes, scheduling, and healthcare compliance.

Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!