Office Supervisor

Taylor Corporation; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A growing, dynamic company seeks an Office Supervisor to oversee operations in a fast-paced flexographic print shop in Tampa, FL. Responsible for managing the production team and ensuring timely material procurement and customer satisfaction, this role requires strong leadership and communication skills. Exceptional candidates will have a proven track record in order processing and team development.

Benefits

Medical insurance

Vision insurance

401(k) with company match

Disability insurance

Tuition assistance

Qualifications

• 3-5+ years of experience in order entry, customer service or sales operations preferred.
• 2+ years in a supervisory or management role within a fast-paced order processing environment is required.
• Familiarity with quality control standards (e.g. ISO, FDA) is a plus.

Responsibilities

• Manage daily order flow to meet organizational expectations.
• Ensure high-quality customer service.
• Hire, train, and supervise team members.

Skills

Effective communication

Analytical skills

Knowledge of supply chain management

Education

Bachelor's Degree or equivalent experience

Job description

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Taylor is proud to now offer “DailyPay”. With “DailyPay”, you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity: Taylor Corporation is looking for an Office Supervisor to join our team in Tampa, FL! This role is responsible for the smooth operation of the production-support functions in a fast-paced flexographic print shop. This role supervises both the Production Coordinators and Purchasing Coordinator and acts as a key liaison between the front office, production floor, and external departments including Sales and Customer Service. The successful candidate will ensure effective communication, accurate job processing, timely material procurement, and consistent delivery to customer expectations.

Your Shift: 7:30am - 4:30pm, Monday - Friday

Your Responsibilities:

• Production / Purchasing Management
• Manage daily order flow to organization expectations
• Ensure high-quality customer service that meets or exceeds customer expectations
• Resolve escalated customer issues and complex service requests
• Team Development
• Hire, train, and supervise team members
• Foster a positive, performance-driven team environment
• Set goals and conduct regular performance evaluations
• Cross-Functional collaboration
• Reporting and Metrics
• Track key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction scores.
• Provide regular reports and insights to senior management.
• Use data to inform strategic decisions and service enhancements.

You Must Have:

• Knowledge of supply chain and inventory management
• Effective communication and analytical skills

We Would Also Prefer:

• 3-5+years of experience in order entry, customer service or sale operations
• 2+ years in supervisory or management role within a fast-paced order processing environment
• Industry knowledge (flexographic printing with focus on labels)
• Familiarity with quality control standards or regulatory requirements to the industry (e.g. ISO, FDA, etc.)

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Management

• Industries

  Printing Services

Referrals increase your chances of interviewing at Taylor Corporation by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

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