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A leading government agency is seeking an Office Supervisor to provide essential administrative support and supervise customer service staff within the Roads-Stormwater Division. The successful candidate will manage office operations, prepare reports, and ensure compliance with various administrative procedures. This position values strong communication and organizational skills, along with a solid foundation in office practices and personnel management.
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Seminole County/Board of County Commissioners
$46,313.70 - $60,207.81 Annually
Location
Sanford, FL
Full Time Employment
Job Number
2025-03572
PW Roads-Stormwater
Opening Date
06/13/2025
Closing Date
7/11/2025 at 11:59 PM Eastern Time (US & Canada)
Provides administrative support to Roads-Stormwater Division Manager. Prepares official forms, completes assignments and relieves supervisor of operational and office administrative details. Supervises customer service staff, including hiring, training, and evaluating employee performance. Prepares monthly statistical reports. Oversees the receipt, opening, accounting, and annotating of incoming mail, electronic mail, and other written reports and communications; ensures electronic imaging and filing of all written communications; and assembles and researches materials from files and records. Recommends and implements procedures and processes and establishes and explains priorities to subordinate staff.
**Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description.
**Additional compensation based on licensure.
Note:These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Supervises customer service staff. Interview applicants for customer service positions and makes recommendations for hiring and termination. Evaluates employee performance and provides training programs for customer service staff.
Handles all HR replated paperwork for 100+ staff, including hiring process, promotions, disciplinary actions, and separation for the Roads-Stormwater Division. Keeps and maintains confidential information for the Division.
Prepares correspondence and other documents necessary to support the Division Manager.
Composes, types, proofs, and generates reports, utilizing the maintenance management software (Maintstar) and forms; sorts and distributes mail; order supplies, schedules meetings, and prepares and distributes meeting materials.
Prepares agenda materials, maintains records as needed, and summarizes and documents minutes of meetings in a timely fashion.
Completes special projects and reports as requested.
Acts as liaison on behalf of the customer with other departments to resolve concerns and problems to the best of their ability.
Answers and routes telephone calls and inquiries and responds to work order requests online or via email and/or telephone. Process correspondence, reports, and other materials as required.
Coordinates, records, and advises staff members of engagements and meetings as required.
Maintains files, office records, and official records.
Prepares various routine and special reports, summaries, and tabulations when requested. Conducts research as necessary to complete special projects and work assignments. Compiles statistics when requested.
Prepares bi-weekly payroll and maintains leave/attendance records for the Devision.
Recommends and implements administrative business processes and procedures.
Additional Duties:
Performs other duties as assigned or as may be necessary.
In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.
Associate’s Degree and/or five (5) years progressively responsible office administration experience with one (1) year of supervisory experience is preferred.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Ability to operate a variety of office equipment to include: computers, calculators’ facsimile machine, and copiers.
Perform a broad range of supervision responsibilities over others. Review or check the work products of others to ensure conformance to standards.
Ability to assume responsibility and execute Division Manager instructions.
Ability to organize office work and provide technical guidance and training to subordinates.
Ability to maintain office records and filing systems.
Ability to meet and deal effectively with personnel from other agencies and the general public.
Ability to communicate effectively both orally and in writing.
Skilled in the use and care of standard office machines and equipment.
Knowledge of automated office systems (Word, Excel, etc.). Use of the internet and applicable software such as PowerPoint and Access.
Some Knowledge of roads and drainage operations preferred.
Familiarity with work order software.
Must possess and maintain a valid Florida Driver’s License.
All employees must attend Seminole County Required Trainings.
Department Specific trainings per position may be required.
Employer Seminole County/Board of County Commissioners Phone (407) 665-7944
Website http://seminolecountyfl.gov