Office Supervisor

Seminole County/Board of County Commissioners; Sanford (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Une opportunité passionnante pour soutenir le gestionnaire de la division Routes-Stormwater dans un comté dynamique. Le rôle implique des responsabilités variées, notamment la supervision du personnel, la préparation de rapports, et l'optimisation des processus administratifs. Les candidats doivent avoir une solide formation en administration, avec une expérience significative dans un poste similaire.

Qualifications

• 5 ans d'expérience en administration de bureau, avec 1 an d'expérience en supervision.
• Capacité à opérer divers équipements de bureau.
• Connaissance des systèmes automatisés de bureau et des logiciels.

Responsibilities

• Préparer les rapports mensuels et administrer le personnel de service à la clientèle.
• Gérer tous les documents liés aux ressources humaines pour plus de 100 employés.
• Coordonner les réunions et maintenir des dossiers officiels.

Skills

Organizational skills

Communication

Supervision

Technical guidance

Education

Associate’s Degree

Tools

Word

Excel

PowerPoint

Access

Job description

Provides administrative support to the Roads-Stormwater Division Manager. Prepares official forms, completes assignments, and relieves the supervisor of operational and office administrative details. Supervises customer service staff, including hiring, training, and evaluating employee performance. Prepares monthly statistical reports. Oversees the receipt, opening, accounting, and annotating of incoming mail, electronic mail, and other written reports and communications; ensures electronic imaging and filing of all written communications; and assembles and researches materials from files and records. Recommends and implements procedures and processes and establishes and explains priorities to subordinate staff.

**Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description.

**Additional compensation based on licensure.

Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Supervises customer service staff. Interviews applicants for customer service positions and makes recommendations for hiring and termination. Evaluates employee performance and provides training programs for customer service staff.

Handles all HR-related paperwork for 100+ staff, including hiring process, promotions, disciplinary actions, and separation for the Roads-Stormwater Division. Maintains confidential information for the Division.

Prepares correspondence and other documents necessary to support the Division Manager.

Composes, types, proofs, and generates reports, utilizing maintenance management software (Maintstar) and forms; sorts and distributes mail; orders supplies, schedules meetings, and prepares and distributes meeting materials.

Prepares agenda materials, maintains records, and summarizes and documents minutes of meetings in a timely fashion.

Completes special projects and reports as requested.

Acts as liaison on behalf of the customer with other departments to resolve concerns and problems.

Answers and routes telephone calls and inquiries; responds to work order requests online or via email and telephone. Processes correspondence, reports, and other materials as required.

Coordinates, records, and advises staff of engagements and meetings.

Maintains files, office records, and official records.

Prepares various routine and special reports, summaries, and tabulations. Conducts research as necessary to complete projects. Compiles statistics when requested.

Prepares bi-weekly payroll and maintains leave/attendance records for the Division.

Recommends and implements administrative business processes and procedures.

Additional Duties: Performs other duties as assigned or necessary. In emergencies, all employees are considered essential personnel and may be required to perform alternate duties.

Preferred qualifications include an Associate’s Degree and/or five (5) years of progressively responsible office administration experience with one (1) year of supervisory experience. A comparable amount of education, training, or experience may substitute for minimum qualifications.

Ability to operate various office equipment, including computers, calculators, facsimile machines, and copiers.

Performs supervision responsibilities, reviews work for conformance to standards, and provides technical guidance and training.

Ability to organize office work, maintain records, and communicate effectively both orally and in writing.

Knowledge of automated office systems (Word, Excel, etc.), internet, and software such as PowerPoint and Access.

Some knowledge of roads and drainage operations and familiarity with work order software is preferred.

Must possess and maintain a valid Florida Driver’s License.

All employees must attend Seminole County required trainings. Department-specific training may be required.