Office Specialist

OhioHealth; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

OhioHealth seeks an Administrative Assistant to support the Weight Treatment Program. The role handles patient registration, data entry, insurance verification, and front-desk duties, requiring accuracy and courtesy.

Responsibilities include greeting patients, answering calls, validating demographics, verifying insurance, collecting co-pays, and educating patients about billing. The position emphasizes reliability, teamwork, and commitment to high-quality patient care in a hospital setting.

Qualifications

• High School diploma or GED required.
• 1–2 years secretarial experience in health care or medical office.
• Knowledge of insurance, registration or billing processes and medical terminology.
• Demonstrated customer service and telephone skills.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great customer service.
• Collect Co-pays.
• Education of Insurance and Billing.

Skills

Customer Service

Telephone Skills

Data Entry

Insurance Verification

Medical Terminology

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary: Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.

Responsibilities And Duties:

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

• High School or GED (Required)

Additional Job Description: Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.

Work Shift: Day Scheduled Weekly Hours : 40 Department Weight Treatment Program

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

WE Are Inspired to Do Our Best.

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow.

We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day.

OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision - to be an organization 'where people want to work.'