Office Specialist IV

City-of-Santa-Clara-2; Santa Clara (CA); On-site; USD 94,000 - 120,000; Full time

Job summary

Silicon Valley Power (SVP), the City of Santa Clara’s electric utility, seeks an advanced administrative support professional to manage department functions and support city leadership. The role involves frequent interaction with government officials, boards, and the public, with responsibilities including policy communication and staff coordination.

The annual salary range is $93,902.28 to $119,658.60, and the position may be filled near the salary minimum.

Qualifications

• High school diploma or GED.
• Four years of progressively responsible secretarial or office administrative experience with frequent public contact; Word and Excel proficiency.
• Valid California driver’s license.

Responsibilities

• Provide administrative support to manage department functions.
• Exchange information and explain administrative policies with government officials, boards or commissions, community representatives, the public, and City staff.
• May direct work of other office support or clerical staff.

Skills

Public contact

Office administration

Management support

Discretion

Education

High school diploma or GED

College-level courses in management/public administration/supervision

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

The Department:

For more than 125 years, Silicon Valley Power (SVP) has been powering the City of Santa Clara, a community at the center of global innovation and home to some of the world's most influential technology companies. As a city-owned, not-for-profit electric utility, SVP is committed to delivering reliable, affordable electricity and exceptional customer service while supporting the growth and success of our community.

At SVP, we do more than provide electricity. We power innovation, foster economic development, and help shape the future of energy. Our diverse customer base, ranging from residential neighborhoods to major technology companies and data centers, creates exciting opportunities to address complex energy challenges, develop innovative solutions, and build meaningful partnerships.

Sustainability and innovation are at the heart of our mission. Through investments in renewable energy, energy efficiency, and modern electric infrastructure, we are working to build a cleaner, more resilient energy future while maintaining the competitive rates and reliable service our customers depend on.

Joining Silicon Valley Power means becoming part of a team that is making a difference. Our employees have the opportunity to tackle emerging energy challenges, collaborate with industry leaders, and contribute to the success of one of the nation's most dynamic communities.

The Position:

This advanced administrative support class is distinguished from other City office support classes in that incumbents normally report to a Department Director with responsibilities involving the frequent use of tact, discretion, initiative, independent judgement, and political awareness. Responsibilities include regular contact with government officials, board or commission members, representatives of business or community organizations, the public, and City staff to exchange information and explain administrative policies and procedures. This position differs from other positions in the Office Specialist series in that the emphasis is on providing administrative support to manage the functions of a department. The incumbent may direct work of other office support or clerical staff.

Applications must be submitted by the filing deadline of November 2, 2026 at 4:00 PM.

The annual salary range for this position is $93,902.28 - $119,658.60. This position may be filled at or near the minimum of the salary range.

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Graduation from high school or possession of a GED.

Minimum Experience Requirements:

Four (4) years of progressively responsible secretarial or office administrative experience, which required frequent public contact; and Computer proficiency in Microsoft Word and Excel.

Acceptable Substitution:

None.

License/Certifications:

Possession of a valid California Class C driver’s license.

Desirable Qualifications:

• Completion of college level courses in the areas of management, public administration, and/or supervision


• Administrative experience supporting management


• Business or secretarial training and experience dealing with government, community, and business representatives


• Proficiency in Microsoft Access and PowerPoint.

Other Requirements:

Must be able to perform all of the essential functions of the job assignment.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS:

Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [phone] or [e-mail].