Inpatient Medical Clerk - Med Surg

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(a) Retirement Plan

Paid Time Off

11 Paid Holidays

Parental Leave

Disability Insurance

Life Insurance

Flexible Spending Accounts

On-Site Child Care

Employee Assistance Program

Tuition Discounts

Training Opportunities

Licenses & Certifications reimburse

Emergency Travel Assistance

Education Leave eligibility

Discount programs

Job summary

Alaska Native Tribal Health Consortium (ANTHC) is seeking a clerical support specialist to provide routine administrative assistance on an inpatient unit. Responsibilities include scheduling, reception, and maintaining patient records in coordination with hospital clinics.

Under general supervision you will process admissions and transfers, prepare charts, and assist with billing data. The role requires a high school diploma and at least two years of administrative experience in a healthcare

Qualifications

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and HIPAA regulations.
• Knowledge of basic medical terminology and clinic systems.
• Knowledge of applicable department procedures and practices within ANTHC, ANMC, SCF, and Transcare.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.

Responsibilities

• Answers phone calls, greets, and assists patients and clients.
• Completes daily and monthly reports.
• Schedules appointments and consults.
• Assembles patient teaching packets.
• Prepares and maintains patient hard chart, reverses and returns to medical records upon discharge.
• Provides appropriate Medical Admitting Residents (MAR’s) for admitting, discharge and transfers.
• Assists with grief support by requesting clergy and funeral home services.
• Updates unit census board with current patient data.

Skills

Customer service

Multi-line phones

HIPAA awareness

Medical terminology

Department procedures

Computer skills

Scheduling

Teamwork

Education

High school diploma or GED

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.


• Cost-Share Dental and Vision Insurances


• Discounted Pet Insurance


• Retirement Contributions with Pre-Tax or Roth options into a 403(b).


• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.


• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.


• Eleven Paid Holidays


• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment


• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.


• Flexible Spending Accounts for Healthcare and Dependent Care.


• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.


• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.


• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.


• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.


• On-Site Training Courses and Professional Development Opportunities.


• License and certification reimbursements and occupational insurance for medical staff.


• Emergency Travel Assistance


• Education Assistance or Education leave eligibility


• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under general supervision, provides routine clerical support for assigned inpatient unit through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.

Responsibilities

REPRESENTATIVE DUTIES

Answers phone calls, greets, and assists patients and clients. Completes daily and monthly reports. Schedules appointments and consults. Assembles patient teaching packets. Prepares and maintains patient hard chart, reverses and returns to medical records upon discharge. Provides appropriate Medical Admitting Residents (MAR’s) for admitting, discharge and transfers. Assists with grief support by requesting clergy and funeral home services. Updates unit census board with current patient data.

Provides routine support for assigned inpatient unit through scheduling, reception, records maintenance, coordination with other hospital clinics and general assistance. Coordinates patient visits with other hospital clinics and departments. Arranges travel and housing for patients and families. Coordinates patient transfers and room assignments. Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.

Maintains forms and basic information on patient charts and electronic databases; creates charts for new patients. Enters patient care data for billing to outside providers. Orders charts, labs, and medical supplies and materials. Assists nurses with basic patient care.

Performs clerical duties, including mail delivery, faxing, copying and scanning. Produces and distributes department mailings. Assembles reports and informational or paperwork packets. Orders and restocks office and medical supplies. Trains medical support staff. Maintains payroll and timekeeping for assigned department.

Performs other duties as assigned.

Other Information

KNOWLEDGE and SKILLS

• Knowledge of customer service concepts and practice.


• Knowledge of multi-line telephone systems operation.


• Knowledge of privacy laws and HIPAA regulations.


• Knowledge of basic medical terminology and clinic systems.


• Knowledge of applicable department procedures and practices within ANTHC, ANMC, SCF, and Transcare.


• Skill in operating a personal computer utilizing a variety of software applications.


• Skill in operating office equipment such as copiers and fax machines.


• Skill in maintaining and updating clinical schedules.


• Skill in establishing and maintaining cooperative working relationships with others.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent.

Minimum Experience Qualification

Non-supervisory - Two (2) years of administrative/clerical experience. An equivalent combination of relevant education and/or training may be substituted for experience.

Preferred Experience Qualification

• Previous work experience in a hospital setting is preferred.