Clinical Program Manager (20788227)

Tri-City Mental Health Authority; Los Angeles (CA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Sign-on Bonus

Merit Increases

CalPERS Pension

Vacation & Holidays

Sick Leave

Flexible Schedule

Health Insurance

Life Insurance

EAP & Benefits

CME reimbursement

Job summary

Tri-City Mental Health Authority is seeking a Clinical Program Manager to lead the High-Fidelity Wraparound (HFW) program. The role directs clinical services, supervises a multidisciplinary team, and ensures coordinated care for children and families in Pomona, Claremont, and La Verne.

You will guide program development, oversee staffing, and maintain fidelity to program requirements while partnering with schools and community agencies to improve outcomes.

Qualifications

• License in California as a Psychologist, LCSW, or LMFT is required.
• Minimum five years of managerial or supervisory experience in a mental health setting.

Responsibilities

• Oversee the High-Fidelity Wraparound (HFW) Program operations, services, and staff.
• Supervise multidisciplinary team and coordinate personnel matters with HR.
• Guide program development, implementation, and ongoing evaluation for sustainability and fidelity.
• Ensure active participation of children, youth, parents, and caregivers in service planning.
• Provide clinical consultation and oversight within licensure scope; deliver direct services as needed.
• Coordinate staffing, after-hours response, and on-call coverage.
• Develop and monitor referrals, intake, and transitions; ensure documentation quality.
• Build partnerships with schools, providers, child welfare, and community orgs.
• Monitor compliance, policies, and fiscal viability; report to leadership.
• Support outreach, grant development, and program reporting.

Skills

Program management

Supervisory leadership

Clinical supervision

Interagency collaboration

Education

Licensed Psychologist / LCSW / LMFT

Job description

11/13/2026 at 5pm or until 100 applicants

Tri-City Mental HealthAuthority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne.

Established in 1960, Tri-City Mental HealthAuthority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHA has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach.

Tri-City Mental Health Authority is hiring a Clinical Program Manager to lead our High-Fidelity Wraparound (HFW) Program. HFW is a team-based, family-centered program that provides children, youth, and their families with support 24 hours a day, seven days a week. A multidisciplinary team coordinates services tailored to each child or youth’s needs while helping parents and caregivers navigate behavioral health and other service systems. By bringing families and providers together around a shared plan, HFW promotes coordinated care and consistent support for the whole family.

EXAMPLES OF ESSENTIAL DUTIES

The Clinical Program Manager will oversee the HFW Programoperations, programs, and services, providing direct supervision to assigned program supervisors and direct and indirect supervision to multidisciplinary staff. Responsibilities include, but are not limited to:

• Plan, organize, and oversee the clinical services and daily operations of the High-Fidelity Wraparound (HFW) Program serving children and youth with moderate to severe mental health needs.
  
• Lead, supervise, train, and evaluate a multidisciplinary team of clinicians, peer staff, case managers, and a Wraparound facilitator; provide coaching and coordinate personnel matters with Human Resources.
  
• Guide program development, implementation, and ongoing evaluation to support long-term sustainability and alignment with HFW requirements and fidelity standards.
  
• Ensure children, youth, parents, and caregivers actively participate in individualized service planning and Child and Family Team meetings, with plans reflecting their strengths, needs, culture, and goals.
  
• Provide clinical consultation and oversight regarding assessment, treatment planning, crisis intervention, safety planning, and complex cases; provide direct clinical services within the scope of professional licensure as needed.
  
• Coordinate staffing and after-hours response procedures to ensure access to support 24 hours a day, seven days a week; participate in on-call coverage as assigned.
  
• Develop and monitor procedures for referrals, eligibility review, intake, service assignment, care coordination, and transitions to other services.
  
• Build and maintain partnerships with schools, behavioral health providers, child welfare agencies, community organizations, and other service systems to address family needs and reduce barriers to care.
  
• Ensure services are culturally responsive, accessible, trauma-informed, and family-centered; use family feedback, outcome data, and fidelity reviews to improve service quality.
  
• Review clinical records and service documentation for accuracy, timeliness, and quality; develop and update policies and procedures to ensure compliance with agency, confidentiality, billing, funding, contractual, and regulatory requirements.
  
• Develop and monitor program budgets, revenues, expenditures, staffing, and resource needs to support fiscal viability and effective service delivery.
  
• Prepare program reports, communicate progress and operational concerns to agency leadership, and participate in outreach, presentations, grant development, and other activities that support the program.

Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential duties of the position is qualifying. A typical example includes:

MINIMUM QUALIFICATIONS

Education:
Education consistent with the requirements for licensure as a Licensed Psychologist, Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT).

Experience:
At least five years of managerial and/or supervisory experience in a mental health setting, including experience in a responsible management capacity.

Licensure:
Possession of a valid California license as a Psychologist, Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT).

PREFERRED QUALIFICATIONS

Education:
Additional training or coursework in public administration, program management, clinical supervision, or community mental health.

Experience:

Directly supervising program supervisors and overseeing multidisciplinary teams, including clinical staff, peer advocates, and support staff.

Developing and evaluating programs that promote recovery, resilience, and well-being for diverse populations.

Overseeing program budgets, monitoring expenditures, and meeting grant or contract requirements.

Building community partnerships and coordinating outreach, referrals, and access to services.

Using participant feedback and program data to improve service delivery.

Sign-on Bonuses:$2500 for eligible positions.

Merit Salary Increases:Annually based on performance, budget availability, and supervisor approval.

CalPERS Pension:2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security.

Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash-out option available.

Sick Leave:Full-Time employees = 88 hours per year with no cap.

Holidays:11paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Longevity Pay:$2500 at 5 years of service; $5000 at 10-35 milestone years of service.

Flexible Work Schedule:9/80, 4/10, and/or intermittent teleworking, where applicable and approved by supervisor. **

Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO), and vision coverage (EyeMed), of which 80% is paid by Tri-City Mental HealthAuthority (TCMHA).

Life Insurance:Paid at one time, annual salary, paid by Tri-City MHA with additional optional coverage available.

Additional Optional Benefits:EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On-Call Pay, Employee Referral Fee Program, Public Service Loan Forgiveness eligibility, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME), and more.

The availability of a flexible schedule and regular days off depends on the needs of the Department and approval from Management.

Special Instructions

REQUEST FOR ACCOMMODATION

Tri-City Mental Health Authoritywill make reasonable accommodations in the recruitment process to accommodate disabled applicants. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at [e-mail] .

Tri-City Human Resources Department may contact candidates via email or phone.Please pay attention to both forms of communication, as information regarding application status may be provided by email or phone.

Tri-City does notcover relocation fees.