Group Services Coordinator (20786454)

Tri-City Mental Health Authority; Los Angeles (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Sign-on Bonus

Health Insurance

Flexible Work Schedule

Paid Time Off (PTO)

Job summary

Tri-City Mental Health Authority invites applications for Group Services Coordinators to plan, coordinate, and support adult behavioral health group services. You will help create curricula, coordinate referrals, and monitor group participation across AOP and ICM programs.

The role emphasizes trauma-informed, culturally responsive care within multidisciplinary teams, with flexible scheduling and potential hybrid work arrangements.

Qualifications

• Bachelor's degree in psychology, social work, or a related field required with four years of relevant mental health experience.
• Experience facilitating psychoeducational/therapeutic groups for adults with serious mental illness.
• Experience coordinating behavioral health programming or group services preferred.

Responsibilities

• Plan and maintain group schedules based on client needs and resources.
• Develop group curricula and identify evidence-based materials.
• Coordinate referrals and collaborate with licensed clinical staff.
• Facilitate or co-facilitate psychoeducational and therapeutic groups as assigned.

Skills

Group facilitation

Care coordination

Trauma-informed care

Cultural competency

Education

Bachelor's degree in psychology, social work, or related field

Tools

EHR systems

Scheduling software

Job description

11/6/2026 at 8am or until 100 applicants

Tri-City Mental HealthAuthority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne.

Established in 1960, Tri-City Mental HealthAuthority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHA has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach.

Tri-City Mental Health Authority is seeking three organized and collaborative Group Services Coordinators to support group programming for adults receiving behavioral health services. Two positions will support Adult Outpatient Services (AOP), and the other will support FSP Intensive Case Management (ICM).

Under general and clinical supervision, the Group Services Coordinator plans, schedules, coordinates, and supports therapeutic and psychoeducational groups that promote recovery, wellness, and community connection. Responsibilities include developing group curricula, coordinating referrals, supporting group facilitators, monitoring participation, and reviewing documentation for completeness and compliance.

These positions offer an opportunity to work with multidisciplinary teams to develop meaningful, culturally responsive, and trauma-informed group services that reflect the needs of the individuals served.

PROGRAM ASSIGNMENTS

Adult Outpatient Services (AOP)

Adult Outpatient Services provides outpatient behavioral health treatment and support to adults, including clinical, rehabilitation, medication support, peer, and group services. The Group Services Coordinator will support group programming that complements individualized treatment plans and promotes engagement, skill development, and recovery.

FSP Intensive Case Management (ICM)

Intensive Case Management serves adults living with serious mental health conditions. The program provides individualized care coordination to improve access to treatment, strengthen community stability, and connect individuals with housing, healthcare, benefits, and other needed resources. The Group Services Coordinator will coordinate group programming that supports these goals and encourages continued participation in services.

The work setting for each assignment may include field-based, hybrid, and/or office-based services. Final work arrangements are pending.

The ideal candidate brings experience facilitating behavioral health groups and working with individuals living with serious mental illness. They are organized, communicate clearly, and work effectively with clinical and administrative teams.

Successful candidates will understand trauma-informed and recovery-oriented care, culturally responsive engagement, the distinctions between rehabilitation and therapy groups, and Medi-Cal documentation expectations. They will also be comfortable coordinating multiple schedules, supporting facilitators, and adapting programming to changing client needs.

KEY DUTIES

• Plan and maintain group schedules based on client needs, program priorities, and available resources.
• Develop group curricula and identify evidence-based educational materials and activities.
• Coordinate group referrals and collaborate with licensed clinical staff on screenings and appropriate group placement.
• Facilitate or co-facilitate psychoeducational and therapeutic groups, as assigned and within the scope of the position.
• Support group facilitators, including onboarding, materials, scheduling, and in-person and telehealth logistics.
• Work with clinicians, nurses, peers, case managers, and community partners to support participation and continuity of care.
• Develop informational materials and support outreach to improve group participation and retention.
• Assist with clients experiencing crises in group settings and collaborate with clinical staff regarding continued participation.
• Maintain accurate attendance, group records, and tracking systems within electronic health records and scheduling systems.
• Monitor documentation for completeness and adherence to agency, county, and Medi-Cal standards.
• Review participation and utilization trends, identify service gaps, and recommend improvements in collaboration with the Best Practices Quality Assurance Team.

EDUCATION, TRAINING & EXPERIENCE

• Equivalent to a bachelor’s degree from an accredited college or university with major coursework in psychology, social work, or a related field, and four years of experience in mental health care, addiction treatment, or social services program coordination.
• Experience facilitating psychoeducational and therapeutic groups and working within specialty mental health services serving individuals with serious mental illness is required.
• Experience coordinating behavioral health programming or group services is strongly preferred.

Sign-on Bonuses:$2500 for eligible positions.

Merit Salary Increases:Annually based on performance, budget availability, and supervisor approval.

CalPERS Pension:2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security.

Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash-out option available.

Sick Leave:Full-Time employees = 88 hours per year with no cap.

Holidays:11 paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Longevity Pay:$2500 at 5 years of service; $5000 at 10-35 milestone years of service.

Flexible Work Schedule:9/80, 4/10, and/or intermittent teleworking, where applicable and approved by supervisor.

Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO), and vision coverage (EyeMed), of which 80% is paid by Tri-City Mental HealthAuthority (TCMHA).

Life Insurance:Paid at one time, annual salary, paid by Tri-City MHA with additional optional coverage available.

Additional Optional Benefits:EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On-Call Pay, Employee Referral Fee Program, Public Service Loan Forgiveness eligibility, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME), and more.

The availability of a flexible schedule and regular days off depends on the needs of the Department and approval from Management.

Special Instructions

REQUEST FOR ACCOMMODATION

Tri-City Mental Health Authority will make reasonable accommodations in its recruitment process for applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at [e-mail].

Tri-City Human Resources Department may contact candidates via email or phone. Please pay attention to both forms of communication, as information regarding application status may be provided by email or phone.

Tri-City does not cover relocation fees.