Office Specialist 2 – Front Desk Reception

Oregon State Department of Police; Salem (VA); On-site; USD 40,000 - 54,000; Full time

Job summary

The Oregon State Police in Salem, Oregon is seeking an Office Specialist 2 – Front Desk Reception to provide centralized services to the public and department staff at General Headquarters and other locations. This in-person role handles front desk duties, verifies security, routes inquiries via a multi-line phone system, and processes incoming mail and payments.

Responsibilities include inventorying and stocking central supplies, distributing shipments, and offering clerical support to other

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Responsibilities

• Greet visitors at the front reception and verify security protocols before granting access to the building.
• Use a multi-line telephone system to field inquiries and route calls appropriately.
• Process incoming mail and payments for services provided.
• Inventory and stock central supplies, distribute received shipments, and provide clerical support to other divisions.

Skills

Clerical experience

Keyboarding

Word processing

Education

Associate degree

Job description

Job Overview

The Oregon State Police in Salem, Oregon is hiring for one (1) Full-Time, Permanent Office Specialist 2 – Front Desk Reception position. This is an in-office position without the opportunity for a hybrid or remote work schedule. Salary Range: $3,579 - $4,852. Position Type: Employee. Position Title: Office Specialist 2 – Front Desk Reception.

Summary of Job Duties

In this position, you will support the department by providing centralized services to the public and department personnel stationed throughout the state, including General Headquarters (GHQ). You will be responsible for greeting visitors at the front reception, ensuring security protocols are met before granting access into the building, using a multi-line telephone system to field inquiries, and processing incoming mail and payments for services provided. Additionally, you will be responsible for inventorying and stocking the central supplies, distributing received shipments, and at times, providing clerical support to the other divisions of the department.

Minimum Qualifications/Eligibility Requirements

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents;
• An associate degree in any field;
• An equivalent combination of education and experience.

Preferred Skills

• Experience providing customer service to a variety of individuals in, at times, challenging circumstances.
• Experience receiving incoming mail and packages; determining appropriate distribution of received mail and packages.
• Ability to operate office equipment such as computer terminal or photocopier.
• Experience receiving, screening, and routing telephone calls on a multiline telephone system.
• Experience handling cash and other monetary transactions, ordering supplies, and monitoring inventory.

Special Qualifications

• Must be able to provide credible sworn testimony in a criminal or civil proceeding arising from the performance of duties.
• Must be LEDS certified or be able to obtain certification upon hire.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Additional Information

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur. Selection Process: The process will be comprised of the following evaluation assessment (subject to change). Interview.

This position is covered by an AFSCME Collective Bargaining Agreement. Current OSP AFSCME Local 896 employees who meet the minimum qualifications of this position will be given preference in the selection process. The Oregon State Police does not offer visa sponsorships. U.S. Veteran and/or Oregon National Guard Servicemember Status Designation: Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

Additional Information: Diversity, Equity, and Inclusion at OSP Background Hiring Information Employee Benefits Pay Equity Information & Resources What You Need to Know to Get the Job Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon 'flies with her own wings.'