Office Specialist 2

Oregon Department of Human Services; La Grande (OR); On-site; USD 39,000 - 53,000; Full time

Job summary

Oregon Department of Human Services in La Grande, OR is seeking an Office Specialist 2 to provide administrative and records support within the Child Welfare team. You will handle inquiries, process gas cards, and log transactions in the records system while assisting with data entry for case management.

The role requires strong attention to detail, effective communication, and proficiency with Microsoft Office; occasional travel and flexibility with hours are parts of the job.

Qualifications

• A valid driver’s license and acceptable driving record are required for this position.
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Responsibilities

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Skills

Attention to detail

Prioritizing work

Problem solving

Verbal and written communication

Microsoft Office (Word, Outlook, Excel

Time management

Team player

Adaptability

Education

Associate degree

Equivalent education and experience

Tools

Office software suite

OR-Kids database

General computer systems

Job description

Job Description

Initial Posting Date

08/21/2026

Application Deadline

09/06/2026

Agency

Department of Human Services

Salary Range

$3,515 - $4,738

Position Type

Employee

Position Title

Office Specialist 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Ready to make an impact every day? Step into the Office Specialist 2 role and bring your strengths to a Child Welfare team dedicated to supporting and uplifting those who need it most.

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our La Grande office. La Grande is in rural eastern Oregon. Learn more: https://www.cityoflagrande.org/

Summary Of Duties

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Learn more about our agency, Child Welfare Program.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position. AND
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Essential Attributes

• Demonstrated experience conducting work that requires attention to detail. Demonstrated experience successfully prioritizing work to meet competing deadlines.
• Demonstrated problem-solving skills, including the ability to think critically.
• Verbal and written communication skills that include demonstrated experience serving as a responsive and reliable resource for others.
• Experience using computer systems, and Microsoft Office products, including Word, Outlook, and Excel.
• Demonstrated experience being self-motivated, managing time efficiently, staying organized, taking initiative and offering support to others. Demonstrated experience collaborating and working successfully with a team.
• Demonstrated ability to identify when additional guidance or support is needed, along with a willingness to seek assistance proactively.
• Demonstrated ability to adapt with flexibility and ease to changing environments and shifting priorities.

Working Conditions

• Work Locations: Offices and community sites.
• Travel: Occasional travel for meetings, trainings, and other case related activities.
• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.
• Physical Requirements: Occasional physical activity, including lifting up to 50 pounds.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ And Oregon National Guard Preference

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.
• Email: [e-mail]
• Phone (call or text): 541-709-0306

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.