Office Specialist

OhioHealth; Grove City (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth in Grove City is seeking an Administrative Assistant to support Urgent Care operations. The role includes patient registration, insurance verification, greeting patients, and handling co-pays in a fast-paced healthcare setting.

The incumbent will learn billing processes, assist with data entry and scheduling, and contribute to a culture of safety and reliability within the urgent care team.

Qualifications

• High School or GED (Required).
• Demonstrated customer service and telephone skills.
• Knowledge in basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years previous secretarial experience in health care or medical office.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great Customer Service.
• Collect Co-pays.
• Education of Insurance and Billing.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Skills

Customer service

Telephone skills

Communication

Education

High School or GED

Tools

Word processing

Spreadsheets

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.

Responsibilities And Duties

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

• High School or GED (Required)

Additional Job Description

Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.

Work Shift

Day

Scheduled Weekly Hours

36

Department

Urgent Care Grove City

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment