Office Specialist - Solid Organ Transplant

OhioHealth; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking an Administrative Assistant to support the Kidney Transplant Clinic's operations. You will handle patient registration, data entry, insurance verification, and front-desk duties, providing friendly customer service and accurate scheduling.

The role emphasizes attention to detail, basic word processing and spreadsheet skills, and compliance with safety and quality standards in a health-care setting.

Qualifications

• Demonstrated customer service skills and telephone proficiency.
• Knowledge of basic word processing and spreadsheet software.
• Understanding of insurance, registration or billing processes and medical terminology.

Responsibilities

• Verify patient demographics and insurance information.
• Register patients and enter data accurately.
• Provide excellent customer service at the front desk.
• Collect co-pays and explain billing processes.
• Support the Kidney Transplant Clinic operations and scheduling.

Skills

Customer service

Telephone skills

Attention to detail

Data entry

Education

High School or GED

Tools

Word processing

Spreadsheet software

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.

Responsibilities And Duties:

Confirm patient demographic information

Verify insurance

Provide great Customer Service

Collect Co-pays

Education of Insurance and Billing

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Kidney Transplant Clinic

Join us!

... if your passion is to work in a caring environment

... if you believe that learning is a life-long process

... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment