Office Services Specialist (D1518)

Commonwealth of VA Careers; Fredericksburg (VA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

14 paid holidays

Paid and Unpaid Leave

Health and Dental Insurance

Disability Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Job summary

The Office Services Specialist (D1518) role in the Department of Juvenile Justice is based in Fredericksburg, VA. You will direct families, law enforcement, schools, and the public to the right department personnel and services, while delivering strong customer service and clerical support.

Eligible candidates will perform multi-line receptionist duties, manage data entry, and handle confidential documents using Microsoft Office in a public-facing environment.

Qualifications

• Experience providing clerical support to multiple people.
• Receptionist experience using a multi-line telephone.
• Experience working with the public.
• Data entry experience.
• Experience using Microsoft Office applications.
• Experience working with confidential correspondence and reports.

Responsibilities

• Direct families, law enforcement, schools, and the public to appropriate departmental personnel and services.
• Provide customer service through oral and written communication.
• Provide clerical support to staff in accordance with departmental requirements.

Skills

Clerical support

Public interaction

Data entry

Confidential documents handling

Tools

Microsoft Office

Job description

Title: Office Services Specialist (D1518)

State Role Title:Admin and Office Spec II

Hiring Range: $41,959 - $46,466

Pay Band: 2

Agency: Department of Juvenile Justice

Location:15th Dist. CSU Fredericksburg

Agency Website:http://www.djj.virginia.gov/

Recruitment Type: General Public - G

Job Duties

It is the policy of the Commonwealth to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.
Commonwealth positions offer a competitive benefits package, which includes: Fourteen (14) paid holidays, Paid and Unpaid Leave (Vacation, Sick, Family Personal, Parental and FMLA), Health and Dental Insurance, Short- and Long-Term Disability, Employee Assistance Program (Counseling), Flexible Spending Account, and Life Insurance.
The Virginia Department of Juvenile Justice (DJJ) is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.
This position will support the court service unit by directing families, law enforcement, schools, other agencies, and the public to appropriate departmental personnel and services. Will also provide customer service through oral and written communication and provide clerical support to staff in accordance with departmental requirements.

Minimum Qualifications

• Experience providing clerical support to multiple people
• Receptionist experience using a multi-line telephone
• Experience working with the public
• Data entry experience
• Experience using Microsoft Office applications
• Experience working with confidential correspondence and reports

Additional Considerations

• Experience working in a courthouse setting
• Experience working with juveniles and families
• Experience ordering office supplies and maintaining inventory

Equal Opportunity Employer:

The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Contact Information

Name: Carolyn Brown

Phone: email only

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note:: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.