Office Services Specialist

Carlton Fields; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Commuter benefits

Well-being programs

Job summary

Carlton Fields in Tallahassee is seeking an Office Services Specialist to oversee daily facilities and office services. The role requires strong communication and hands-on problem solving to ensure smooth operations.

You will manage mail, vendors, IT support basics, event coordination, and back-office tasks while maintaining excellent client and attorney relationships.

Qualifications

• Excellent communication and customer service skills.
• Ability to interact effectively with attorneys and staff.
• Must possess a valid driver's license.
• Willingness to lift up to 50 pounds.

Responsibilities

• Evaluate service mix and improve efficiency.
• Assist with hardware, software, and network setup; troubleshoot AV.
• Maintain high level of customer service and vendor relations.
• Oversee mailroom, supplies, conference setups, and office services staff.
• Coordinate building management and special events.
• Daily mail delivery, courier runs, and backup receptionist.
• Perform all other duties as assigned.

Skills

Customer service

Communication skills

Vendor management

Problem solving

Tools

Microsoft Office Suite

Job description

Carlton Fields is seeking an Office Services Specialist for its Tallahassee office.

Job Summary And Objectives

The Office Services Specialist will work partner with the Director of Administration, overseeing the day-to-day operations of Carlton Fields office to include facilities, hospitality, local technology support, and office services. This position plays a critical role in the office and requires excellent communication skills. The Office Services Specialist is expected to take a hands-on approach to accomplish operating objectives, and to take responsibility for the overall delivery of support services.

Duties

• Continually evaluates complement of services provided, service levels and quality of service. Make recommendations to improve effectiveness and efficiency.
• Assist office with basic computer hardware issues, software, and network configuration, as well as audio/visual equipment set-up and troubleshooting.
• Maintains a high level of customer service, including positive, professional relationships with established vendors.
• Responsible for mailroom operations, ordering office supplies, conference set-ups, laptop and projector set-ups, and the supervision of office services clerks.
• Serves as secondary contact to building management and monitors building maintenance.
• Assists in the coordination of special event functions for firm clients, office departments, and staff upon request.
• Daily internal mail delivery, courier runs and serves as backup receptionist.
• All other duties assigned.

Requirements

Must possess a valid drivers license.

Superior Customer Service Skills Required

Strong technical skills to include knowledge of Microsoft Office Suite and other firm provided software as required. General knowledge of database functionality and willingness to become a subject matter expert for specialized software is a strong plus.

• Ability to interact effectively with attorneys, legal administrative assistants, paralegals, and administrative staff.
• Ability to lift 50 pounds.

Actual salaries will vary depending upon various factors, including relevant experience and skillset. The salary range listed is just one component of the Carlton Fields total compensation package for employees. Other monetary rewards include annual discretionary bonuses based on performance and profit-sharing contributions based on eligibility and firm profitability.

Additionally, Carlton Fields provides a comprehensive suite of benefits to promote health and financial security, including medical, dental, and vision insurance as well as life, accident, and disability insurance plans. The firm also provides the opportunity to participate in 401(k) retirement benefits, commuter benefits, and well-being programs.

Carlton Fields is an Equal Opportunity Employer/Disabled/Veterans