Office Services Intake Specialist

davispolk; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Davis Polk & Wardwell LLP in New York seeks an Office Services Intake Coordinator to manage daily service requests, answer phones, enter billing information, and monitor workflow.

You will support the copy center and mailroom during peak periods, coordinate with teams, uphold confidentiality, and maintain accurate records while delivering professional client service. The role requires organization, reliability, and the ability to adapt in a fast-paced environment.

Qualifications

• High School diploma or equivalent preferred.
• Experience in customer service, office services, or professional services is a plus.
• Strong written and verbal communication skills and professional demeanor.

Responsibilities

• Serve as primary contact for Office Services requests.
• Enter billing information and manage workflow in the system.
• Coordinate with copy center, mailroom, and other functions; monitor status and deadlines.
• Maintain confidentiality and accurate records of billable work.

Skills

Customer service

Outlook proficiency

Time management

Communication skills

Education

High School diploma

Tools

Billing systems

Job description

Davis Polk & Wardwell LLP in New York seeks an Office Services Intake Coordinator to manage daily service requests, answer phones, enter billing information, and monitor workflow.

You will support the copy center and mailroom during peak periods, coordinate with teams, uphold confidentiality, and maintain accurate records while delivering professional client service. The role requires organization, reliability, and the ability to adapt in a fast-paced environment.