Office Services Coordinator

Jackson Lewis P.C.; Detroit (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Jackson Lewis P.C. is seeking an Office Coordinator for our Detroit area office. The role involves providing friendly, professional service to staff and visitors, managing mail, document processing, and conference room preparation.

You will assist with basic printer/scanner tasks, scheduling, and office supply maintenance. Candidates should have 1–4 years in a professional services environment, solid knowledge of Microsoft Office 365 (Word/Outlook) and be capable of lifting 25–70 pounds.

Qualifications

• One to four years of experience in professional services environment.
• Knowledge of office equipment including telephones, copy/scan/fax equipment and computers, Microsoft Office 365, Word and Outlook, along with basic keyboarding skills.
• Must be able to lift 25 - 70 pounds and move files/boxes as needed.
• Ability to take initiative, be reliable, professional, team oriented and detail focused.
• Prior law firm experience preferred.
• Good listening skills to determine customer needs.

Responsibilities

• Provide pleasant and professional customer service to all office personnel and guests.
• Prepare mail and all USPS/FedEx/UPS packages, sorting and distributing incoming mail.
• Assist with document reproduction: copying, scanning, date stamping, binding and faxing.
• Troubleshoot and perform minor repairs (paper jams, toner, ink).
• Schedule service calls and prepare conference rooms for meetings.
• Clean the kitchen and related equipment; move boxes and assist furniture moves.
• Inventory and send files to off-site storage; organize and clean file room.
• Provide other administrative assistance as requested.

Skills

Customer service

Multi-tasking

Reliability

Teamwork

Education

High School Diploma

Tools

Microsoft Office 365

Word

Outlook

Excel

PowerPoint

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

The office coordinator provides various levels of support to the local office. They are responsible for the upkeep of all general office areas, maintenance of all office equipment and monitoring/stocking of all office supplies maintained in all general office areas.

Essential Functions

• Provide pleasant and professional customer service to all office personnel and guests.
• Prepare mail and all USPS/FedEx/UPS packages, sorting and distributing incoming mail.
• Assist with all aspects of document reproduction and processing: copying, scanning, date stamping, document binding and faxing.
• Troubleshooting and performing minor repairs (i.e., clearing paper jams, changing toner/ink cartridges, emptying equipment waste receptacles). Refill all paper at least daily and as needed.
• Scheduling service calls as needed.
• Prepare conference rooms for meetings, set up and clean up.
• Cleaning the kitchen and related equipment on a regular basis, including filling, running and emptying the dishwashers.
• Move boxes and other heavy items, which may include assisting with furniture moves.
• Conduct daily walk through of office space to notice any blown light bulbs, repairs needed or general cleaning issues; report these to building liaison.
• Inventory and send files to off‑site storage facility.
• Organize and clean file workroom.
• Provide other administrative assistance as appropriate and requested.

Qualifications/Skills Required

• One to four years of experience in professional services environment.
• Knowledge of office equipment including telephones, copy/scan/fax equipment and computers, Microsoft Office 365, Word and Outlook, along with basic keyboarding skills, are required. Excel and PowerPoint experience are a plus.
• Must be able to lift 25 - 70 pounds properly. (Position requires some lifting and moving of various office equipment. Ability to retrieve and distribute files or boxes, written documents or office supplies weighing up to 25 pounds and ability to retrieve and replace objects to/from shelves of up to 8 feet high.)
• Must be able to take initiative, be reliable, professional, team oriented, pay attention to detail and have the ability to multi‑task.
• Prior law firm experience preferred.
• Good listening skills to determine what is needed for the customer.
• Ability to use a hand cart.

Educational Requirements

• High School Diploma or equivalent.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.